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In a roundtable discussion, several bank executives shared their views on how they keep IT humming at their community banks. Richard Bradfute, SVP and CIO of James Polk Stone National Bank, said that his five-person staff is the best he has had, but he agrees it's difficult to get and keep really good people. Jim Smith, CIO of First National Bank in Scotia, said that usually they try to maintain the an IT budget unless something becomes a necessity. Linda Will, VP and CIO of First and Citizens Bank, said that they have not had any successful attacks because they have layered security in place, but she doesn't sleep well at night. Jamie Snyder, CIO of Bank of Dickson, said that they're constantly reminding customers that the bank will never send an e-mail asking for personal information.

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									  Richard Bradfute—one
 of four hardworking CIOs
who tell ICBA Independent
  Banker how they keep
    IT humming at their
     community banks.




   28 ICBA IndependentBanker November 2009
                   An ICBA Independent Banker Roundtable




  They’ve GoT




From data security to Twittering, CIOs talk about
   their technology successes and challenges


      W
                    hether information technology means “that odd department where no one
                    speaks my language” or “my most indispensable internal adviser,” it’s an inte-
                    gral part of any community bank operation. Do you know how it works—and
      all it can help you achieve?
         ICBA Independent Banker spoke to four chief information officers, leaders of the IT
      function at community banks from New Mexico to New York. They’ve fought viruses,
      conserved funds, helped customers, and saved the day more than their colleagues realize.
      From balancing needs and wants to keeping data secure, they probably speak for the IT
      professionals in your bank. And what they have to say may surprise you.



                                                                             www.icba.org ICBA IndependentBanker 29
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