Administrators at Mount Sinai Medical Center struggled with getting critical information into the hands of healthcare professionals quickly. For years, the hospital depended on enterprise reporting to provide critical business intelligence (BI) via financial and operational reports. Yet many IT challenges remained, and there was room for improvement in operational efficiency. Today, the organization is standardizing its reporting environment, with new BI dashboards and self-service analytic applications for executives, clinicians and administrators. Mount Sinai's primary BI application targets an outpatient group of 1,000 physicians known as the faculty practice associates (FPA). Dubbed the FPA Dashboard, the new WebFOCUS application provides information about growth, productivity and revenue-cycle metrics, along with sophisticated analytic tools. Administrators, financial personnel, practice managers and care providers all use the FPA Dashboard to run metrics, combine reports and do custom reporting within specific parameters. The FPA Dashboard saves an enormous amount of time tracking down information.