| Management |
By Joel Levitt, President, Springfield Resources
Universal Approach to
Fleet Maintenance Sept 1-3 Vert 2009.pdf 66.67
8/10/09 3:51:35 PM
A method to ﬁnding true causes and solutions
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WASTE OIL IS I just had the opportunity to attend a root cause analysis shot without too much suffering. But typically, there are some
(RCA) class in Australia. The class was run by the Strategic problems that defy the easy way and lend themselves to a
Industry Research Foundation for a port coal-loading facility. more structured approach. There are also problems wherein
I know this is a column in a magazine for ﬂeet maintain- maintenance professionals ﬁx the symptoms but never get
ers, and port coal-loading facilities don’t have much to do deep enough into the problems to solve them forever.
with trucks. But I like all big equipment. And port equip- For example, what if one class of trucks got signiﬁcantly
LET LANAIR’S WASTE OIL ment is big. The piers in Australia can load 8,000 tons of lower mpg and consumed tires faster than other units of
FIRED HEATERS AND BOILERS
A coal an hour into ships bound for China. Ten hours per ship the same size? We might just change the tires more often
SAVE YOU THOUSANDS ON
VE OUS NDS
SAVE YO THOUSANDS O and three ships at a time. and yell at the drivers to be more careful. Using RCA, we
HIGH HEATING COSTS
EA NG COSTS
O In the RCA class were the port’s maintenance mechan-
ics and electricians. This was signiﬁcant since I thought
would ﬁrst ﬁgure out how expensive the problem is. Then,
we would identify all the causes and look at the causes
attendwees would be managers and engineers. The of those causes.
students were told to bring to the table various problems The causes of the causes become the cause tree. The
they saw in their everyday maintenance life. key is to look closely at what intervention will interrupt the
The instructor, Bernie Piovesan, took the class through cause tree and eliminate the problem forever, or signiﬁ-
a structured learning experience where the students even- cantly reduce the probability of the event.
tually got to address the issues they brought to the table.
Using ﬂip charts and Post-it Notes, the students, broken
into teams, wrestled with the causes to their problems.
As the teams struggled with the RCA steps, they started
to travel down the roots of their various problems. People’s RCA is a structured
faces lit up as they started to see the real causes of the prob-
lem and what they could do to solve it forever. The instructor three-part
had to hold the people back from jumping to conclusions
because the discipline helped ﬁnd more universal causes. approach that
After that class I thought this RCA must be pretty power-
ful and started to train myself in the approach. Since I talk