[...] agencies that practice the NIATx process improvement model (based on understanding and involving the client) have demonstrated time and again that waiting lists can be eliminated, with higher show rates, better continuation, and greater admissions as a result. Payers increasingly demand services that achieve longterm treatment outcomes (i.e., employment, crime avoidance, etc.) Such outcomes put a premium on agency engagement with its clients. Adult learning research shows that experiential learning is preferred to didactic learning.
MANAGING YOUR WAY TO BETTER ADDICTION TREATMENT OUTCOMES Andrew Quanbeck Behavioral Healthcare; Oct 2009; 29, 9; Docstoc pg. 34 Reproduced with permission of the
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