Bring money and mortality together and you have an unstable mix. The more important these values and issues are in a society the greater the likelihood the discussions and debates blow up in the smoke and fire of self-interest. That is the sad sum and outcome of the US' healthcare 'debate.' Contact centers, and contact-center-dependent organizations especially ought to take a hard look at whether the existing system works for them. They are the ones who get hit the most on turnover, sick leaves, and high healthcare costs. Not that the US is alone in facing healthcare issues. Other countries have been debating how to manage rising costs amidst aging populations, with matters such as physician shortages and wait times.