In July, [MINDY] tried to talk a man into putting down his gun. Jeffersonville police and SWAT team surrounded a bank robbery suspect in his truck. Mindy talked to him on the phone for three hours, developing a rapport and learning what had brought him to this point. He told her about his wife "and we even laughed about some things. He seemed like a nice guy at that point." But the situation escalated when he laid the phone down, got out of his truck and eventually pointed his weapon at the officers. In the end, they shot and killed him. "I was still on the phone," Mindy said.Trained by the FBI and private agencies, Mindy has been doing negotiations since 2000 and said that each situation is different. "It's a constant learning process." In the past, Mindy had worked on a suicide hotline but said these negotiations are different. "It's not a counseling thing at all - it's an awakening to let them see there are other options out there.""I love the job. Most days I can't wait to get in there. It's exciting and something different ever day. Everybody's so nice and has the same goal, and it's just fun."
Biz View: A POWERFUL WOMAN AT WORK Cheryl Stuck Today's Woman; Oct 2009; 19, 10; Docstoc pg. 18 Reproduced with permission of th
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