Capacity to Serve Your Customers

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					                      Capacity to Serve Your Customers

[Step 1: Estimate your total capacity based on your time constraints.]
Number of hours you plan to spend per month working on your business:
       ________ (A)
Percentage of worker hours you plan to devote:
       ________ (B)
Total hours you can use to serve customers (A) x (B):
       ________ (C)
Estimated hours needed per customer:
       ________ (D)
Total number of customers you can serve per month (C) ÷ (D):
       ________


[Step 2: Estimate your total capacity based on your operational constraints.]
My capacity is constrained by:       ________________________________________
This constraint means I can only serve this many customers per month: ________


[Step 3: Compare the number of customers you indicated in Steps 1 and 2 above. The
lower number tells you the maximum number of customers you can serve each month.]

				
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