STANFORD MEDICAL SCHOOL

The pediatric inpatient service at Kaiser Santa Clara Hospital provides medical and surgical care for
children among a total population of 250,000 members of the Kaiser Foundation Health Plan in Santa Clara
County. Approximately 20% of the population is under age 18 years. During a standard one-month
rotation on the pediatric inpatient wards, residents diagnose a wide array of diseases and treat ward- to
ICU-level severity of illnesses, ranging from gastroenteritis and minor trauma to septic shock and ARDS.
Our full-time staff has representatives from many pediatric subspecialties including: neurology,
pulmonology, cardiology, nephrology, hematology/oncology, infectious diseases, gastroenterology, critical
care, surgery, and rehabilitation medicine. In 2009, a pediatric Neurosurgical program will be added as
well. Each of these services consults regularly on the Inpatient Service.

The PL1’s, students and cross-cover residents provide direct care of Pediatric patients with the supervision
of the pediatric “Hospital Based Service” physicians (HBS, or pediatric hospitalist) and critical care
physicians. He/she is encouraged to assume responsibilities in independent evaluation, differential
diagnosis, diagnostic studies, procedures, therapeutic decisions and discharge planning for each patient. An
in-house pediatric HBS attending and a pediatric intensivist are available for assistance and consultations at
all times. All patients are Kaiser Health Plan patients who have Kaiser primary care providers;
consequently, residents should manage patients and families at Kaiser in accordance with private medical
standards. It is a priority for our families that the HBS attending be fully informed of the details of patient
care and each Primary Care Provider is updated about each patient’s status. Family Centered Care is an
integral part of Kaiser Santa Clara’s inpatient health care delivery and is one of the unique aspects of this
rotation. Nationally, Patient and Family Centered Care has emerged as an exciting new trend that promotes
high quality, safe care and improved patient satisfaction. Kaiser has enjoyed significant improvements in
patient satisfaction while maintaining high quality care.

Stanford Medical Students rotate monthly on this Pediatric Inpatient Service, and an O’Connor/San Jose
Medical Center Family Practice intern rotates eight months of every year. Stanford Pediatric Residency
Program interns rotate monthly with a daytime PL1 who is on service and a cross-cover PL1 who takes
overnight call every fourth night.

Weekly Schedule (subject to change)
Time        Monday              Tuesday                                  Wednesday      Thursday            Friday
0xxx-0830   Pre-round           Pre-round                                Pre-round      Pre-round           Pre-round
0830-0915   Morning             Morning                                  Morning        Morning             Morning
            Sign-out            Sign-out                                 Sign-out       Sign-out            Sign-out
0915-1130   PICU/Ward           PICU/Ward                                PICU/Ward      PICU/Ward           PICU/Ward
            Rounds*             Rounds*                                  Rounds*        Rounds*             Rounds*
1130-1200   Radiology           Patient Care                             Patient Care   Teaching Rounds     Radiology
            Rounds                                                                      with Drs. Dong      Rounds
                                                                                        and Jeung
1100-1230         Patient Care                                                          Patient Care        Patient Care
1230-1330         Teaching                  Teaching                     Teaching       Teaching            Ambulatory
                  Session**                 Session**                    Session**      Session**           Pediatric
                                                                                        Inpatient Lecture   Grand
                                                                                        Series to be        Rounds***
1300-1700         Patient Care              Patient Care                 Patient Care   Patient Care        Patient Care
1700              Sign-out                  Sign-out                     Sign-out       Sign-out            Sign-out
* Structure of rounds will flex for patient volume, patient need, and duty hours.
** Lunch and learn with ward attending (informal), formal presentation from backup attending, or sub-specialist presentation as time
permits and as resident duty hours/continuity clinic permit. Session length will not always be one full hour but will occur during this
time period. We aim to have at least 3 structured learning sessions per week (including Ambulatory Grand Rounds).
*** 3 Fridays out of Month in Adjacent Medical Office Building
# -1st Thursday of month. Residents will be invited if pertinent didactic material is discussed
##-2nd Thursday of Month. Conference is in Cancer Treatment Center adjacent to hospital

Residents on inpatient service as well as cross-cover residents will undergo a formal orientation during the
first day of the bock. A large portion of this first day will be Health Connect (HC) training. This is an
EPIC based electronic medical record and computer order entry system that will go live June 20, 2009. At
that time 99% of paper charting and paper orders will disappear. It is vital that residents complete HC
training on their first day in order to perform as a valuable functioning member of the medical team. A
training session that will be approximately 5 hours long will be required for all residents on the first day of
their rotation. After completing this process along with GME required paperwork, the residents will report
to the ward to become acquainted with their patients. Kaiser requires this orientation prior to delivery
of patient care.

The Pediatric Intensivist /A-call Hospitalist will orient you on your first day. This will include a review of
your responsibilities and use of the computerized patient information system, Health Connect. A brief tour
will be required showing residents the Ward, PICU, Procedure Room, Playroom, Teen Lounge, Nursing
Lounge, Physician workroom, cafeteria, and pediatric call room. You will receive a Kaiser Santa Clara
photo ID badge, and a meal card with a monthly allowance. A fitness room is available on site.

Tariq     Chaudry      (email:Tariq.E.Chaudry@kp.org,pager:408-231-2378)           and      Jon      Feldman
(email:Jon.Feldman@kp.org, office 408-851-7147) currently share the role of residency site director.
Susan Krause will be taking on the role of Course Coordinator and can be reached at 408-851-3836 or by
email at Susan.Krause@kp.org. You should call her prior to the start of the rotation to arrange for computer
access and training, complete paperwork, obtain badges and meal cards. Upon completion of your rotation
at Kaiser, you need to return your badge, meal card and sign-out sheet to Susan to complete the sign-out
process. Remind her if you are to return later in the year and she will keep your badge. The Pediatric
Ward number is 408-851-7400. The PICU number is 408-851-7440. A spectra link (cell) phone for direct
contact with the on duty ward attending is 408-851-7470.

Daily patient assignments may be created by the overnight call team in conjunction with the daytime
interns and students. Assignments will be recorded on the white board in the workroom. Interns will cover
a maximum of 10 patients and students will carry between 3-5 patients depending on complexity. Sign-Out
will start at 8:30 AM. At some point during sign-out rounds, the overnight attending will briefly (5-10
minutes) discuss management of an overnight case in an informal setting. Electronic notes that are pended
in Health Connect have caused large volumes of incomplete resident notes throughout the medical system.
Residents are therefore required to complete pre-rounding and have their notes completed. This is a
mandate for all providers throughout the medical center. Addendums can be easily added to notes to reflect
modifications in the patient plan and new data. Electronic notes can be filed but will require co-signature
by attendings. Mobile computers will be available for bedside rounding. Rounds start each day at 9 AM in
the PICU. Ward Rounds start immediately afterward. These are both work and teaching rounds. At
times, if ward census is particularly high, the team may round on the floor and conduct less formal rounds
with the PICU attending later in the day. The PL1 is responsible for pre-rounding and presenting the
patients to the team. When needed, the post-call PL1 and/or HBS Attending will help with this work.
Following rounds, the PL1, medical students, and HBS Attending of the week (A-call) will provide care for
the patients in the PICU and Ward. They may also be asked to consult in the Emergency Department or
Clinic regarding potential admissions. Sign out rounds start at 5 PM.

The A2, or transport attending, is available in mornings to deal with admissions, discharges, and general
issues so that rounds can be smoothly completed. The A2 goes on critical care transports requiring a
physician. Recent Kaiser directives require the team to attempt to discharge patients prior to 11am.
Because of this, the A2 will at times assist with discharge duties on a patient that may include some or all
of the following:
                    Discharge prescriptions
                    Follow up appointments
                    Daily Progress note
                    Answer final questions for the families
Residents are still expected to complete discharge summaries for their patients and are encouraged to say
goodbye to families/patients with whom they have developed rapport. The A2/transport attending may
offer to dictate/complete a discharge summary, they are encouraged to ask the resident if they require such
**The blend between continuity and private practice medicine is a difficult one. The optimal way to
maintain continuity is to start preparing for discharge as soon as possible. Considering discharge
disposition each day on rounds is an integral part of resource utilization in private practice and
Health Maintenance Organization medicine. Discharge Summaries are expected to be completed on
the day of discharge. Health Connect allows pre-staged DC summaries to be prepped and pasted
into a discharge summary. This improves a physician’s ability to edit discharge summaries without
needing to wait for completion of transcription. Any note can be electronically routed to PCPs,
specialists and other providers. Secure messaging provides an internal email system to send
messages to providers. Phone contact may also be used.

Residents should arrive in order to complete pre-rounding at notes by 830am. Residents should not
arrive prior to 6am and if one perceives the need to do this, they should contact the LPCH Chiefs or
Rotation Directors. If starting at 6am, residents must be cognizant of work hour guidelines. They should
attempt to leave promptly at 530 pm after completion of sign-out rounds. If sign-out rounds occur late,
residents should attempt to complete their work and leave as soon as possible. Residents that are on call
are encouraged to start call at 7am and sign out by 1130am, with the final goal of leaving the building by
noon, when post-call. Residents are required to sign out and leave rounds and/or educational activities to
prevent working more than 30 consecutive hours. Residents will round on a maximum of 10 patients each
morning. Attendings will assist residents as needed to prevent work hour violations, when patient volume
is high, and when residents require support. The PL1 should notify an attending for support during these
situations. A collaborative approach to duty hours is necessary. Residents must take responsibility for
monitoring their own duty hours and planning in advance to allow for on-time departure. At the same time,
there are instances in which it is impossible to complete all work and adhere to duty hours. It is at these
times, the resident has the responsibility to herself and the Residency Program to notify the Attending of
the necessary departure time. Remaining tasks must be signed-out. Attendings are aware of the ACGME
work hour requirements and will be supportive of residents who are diligent in their efforts to complete
work but volume or patient communication ,etc prevents this. While we do not expect this to be an issue,
Attendings will not be supportive of situations in which residents plan poorly and choose an extended sleep
rather than anticipating the needs of the day.

Family Centered Care
This concept of care is increasingly and successfully practiced at major pediatric centers. It involves
adapting rounds and patient care to family preferences/need (within reason of course). Flexibility is
paramount as needs of different families vary. Family preferences may also change during the
admission. Our team is committed to responding to a family’s changing needs in order to provide
better patient care and improved patient satisfaction. Family centered care in one of the
cornerstones of our curriculum and one of the most important experiences to take away from Kaiser.
    • Altering communication styles
             o Remembering to minimize jargon in front of family members
             o Remembering to address the patient and family while presenting medical
             o Learning to omit sensitive psychosocial issues during bedside rounds and present
                 information away from the child and/or family. These vary according to family
    • Modifications to rounds
             o Involves different options
                          Full multidisciplinary team rounds at the bedside including nutrition,
                           nursing, pharmacy, etc. This is often preferred by well educated families,
                           families with children with complex/chronic medical issues.
                          Limited team bedside rounds with the attending and resident or student.
                           This is often more appropriate for socially complex situations such as
                           patients with eating disorder or families that feel intimidated or “put on
                          Rounds in nursing station/conference room with limited rounds at bedside
                           that review daily assessment and plan for families.

Student and Resident Educational Opportunities
Sign-out Rounds
This year ward attendings will present 5-10 minutes of clinical information or answer management
questions on overnight admissions. This will be guided by the B-call/overnight attending. We will
initially aim for 1-2 sessions/week. This may be scheduled to a fixed day as if scheduling difficulties

Inpatient Grand Rounds
Pediatric Grand Rounds-Our program is beginning to return to its previous status, but is still a work in
progress. The final goal is to have bi-monthly conferences from 11:30-1:30 pm for inpatient topics on the
first and third Thursday of the month. Topics will be highly relevant to inpatient medicine. These sessions
will be the most traditional didactic sessions residents will receive at Kaiser. Residents will need to plan
pre-rounding accordingly in order to attend. Attendance will be required. As this is a work in progress,
timing of the conference may change.

Friday Noontime Ambulatory Topics
Attendance of these lectures is recommended. Attendings will attempt to protect this time for residents and
students. The conference typically occurs 3 out of 4 Fridays in the conference center in the adjacent
Medical Office Building.

Attendings will seek opportunities for bedside teaching and presentation of physical exam findings. Interns
are expected to do the same for medical students.

Ward Presentations
You may be asked to present brief presentations on clinical topics pertaining to your patients.
Providing literature and practicing evidence based medicine is highly encouraged and often necessary to
answer difficult clinical questions while on the pediatric service.

“Late Morning Report”
Thursday 1130 AM with Dr. Dong and Jeung. This is a case based discussion of cases ward/picu cases.
We will aim to protect the residents during these talks by answering pages and phone calls.

Specialist Talks
This will be scheduled as time permits with specific specialists. The goal will be to have one lecture/month
on a core topic from each specialty. Topics can be adjusted based on clinical load. We will aim to protect
the residents during these talks by answering pages and phone calls.

Pediatric Endocrinology: Dr Misra/ Dr. Cohen (special scheduling required)
Pediatric Cardiology: Dr Tannenbaum (special scheduling required)
Pediatric GI: Dr Wong/ Dr Abramson
Pediatric Rehab: Dr. Mandac
Pediatric Neuro: Phil Sankar/Dr. Ann Lewis
Hematology/Oncology: Dr. Wong
Tumor Board
This presentation occurs the second Tuesday of every month and focuses on our oncologic population.
Patient cases are reviewed in depth and discussions of chemotherapy plans occur here. This conference has
A multidisciplinary focus and patients that the residents will see during their rotation are frequently
discussed. Residents will get exposure to the ambulatory side of pediatric oncologic management.

Pediatric Rehabilitation Multidisciplinary Rounds

Residents may have the opportunity to perform the following procedures:
 Peripheral intravenous line placement (can be done by request)
 Central line placement
 Endotracheal intubation
 Lumbar Puncture
 Bone Marrow Aspiration/Biopsy (Can be done by special arrangement with Oncology)
 Circumcision (can be done by special request)

Residents will be expected to participate in mock and true codes.

Effective July 2009, there will be a mobile phone for resident use. This will permit nurses to directly
contact residents and ensure resident involvement in all patient-care activities.

The Intern will have a team text pager to facilitate communication. Interns will alternate carrying the pager
and cover each other for afternoons when they are in Continuity Clinic. During rounds and educational
talks, the A2 or backup/transport attending will carry all pagers and phones in order to protect the rounding
team and expedite workflow. Attendings are instructed to update team members on happenings and
changes that occur in resident/student patients as soon as possible. Nurses have been instructed to contact
the primary intern covering the patient before calling the attending.

Intern Call Schedule
Interns will take call every fourth night and sign out care to the Night Team at 5 pm. This should ensure
continuity of patient care and availability for patient care throughout the work week. Continuity Clinic
afternoons will be an exception.

Weekend Rounds
Members of the team who are post call (varies by call schedule – it may be an intern or medical student)
may leave after rounds are completed. The on-call team will always include one on call attending who will
be present for 24 hours, an A2/transport attending who will be present for 4-8 hours depending on volume,
and the on-call medical student or resident. Post call students and residents will complete rounds for their
patients and leave as soon as their patients have been completed. The team will focus on completing
patients assigned to post-call team members. In order to comply with duty hour regulations, the post call
team member is NOT required to stay for the completion of rounds for all patients.

Overnight Call
1.     Overnight call is every fourth night. An HBS Attending (B-call) will be in house each night. The
       resident will be responsible for calls from the Pediatric Ward and PICU, consultations in the ED
       and admissions from the Santa Clara ED and Clinics as well as patients transferred to Santa Clara
       from outside locations.

2.       The B-call Attending will additionally be responsible for assisting in seeing all admissions,
         patients in the ED, and arranging transport of patients to Santa Clara from outside locations. The
         B-call attending should be contacted for AM sign-out when residents arrive.
3.      A Pediatric Intensivist is available as back up at all times. There are also Anesthesiology,
        Neonatology and Pediatric Surgical Residents available in-house.

4.      The call room is located in Department 330, room number 3637 (aka call room #19). The current
        door code is 7470#. The attending call room is across the hall for urgent needs. The Medical
        student call room is in Department 335, room number 3717 (aka room #18). Bed, TV, computer,
        and bathroom including shower are available in call rooms. We encourage outside learning
        materials to be kept in call rooms if residents and students wish.

5.      Kaiser staffing is done months in advance and staff members plan schedules based on
        expected resident coverage. If there is a conflict with the call schedule assigned by the
        Chiefs, please contact your Chiefs or make a schedule change with a colleague who has
        already rotated through Kaiser on inpatient service or cross-cover (must be approved by

6.      The PL-1 will be expected to stay and help present overnight admissions and participate in
        morning sign-out rounds. They will stay no later than 10 AM, but may leave after sign-out rounds
        if there are no new patients to present. The goal is to be exposed to more teaching opportunities,
        receive feedback on care delivered overnight, and help maintain continuity of care for complicated

ACGME Requirements
Competency-Based Goals and Objectives
Patient Care    • Gather essential and accurate information about patients using medical interviewing, physical
                  examination, diagnostic studies, and developmental assessment
                • Make informed diagnostic and therapeutic decisions based on patient information, current
                  scientific evidence, and clinical judgment
                • Develop and carry out patient care management plans
                • Develop procedural skills when available: venipuncture, arterial blood gas, chest
                  physiotherapy (When Available, Kaiser offers additional opportunities such as Lumbar
                  Puncture, Bone Marrow Biopsy, Chest Tube Placement, Central Line Placement, Arterial
                  Line Placement, and Intubation)
Medical         • Know, critically evaluate, and use current medical information and scientific evidence for
Knowledge         patient care
Interpersonal / • Communicate effectively with patients and families
Skills          • Communicate effectively with colleagues and consultants (Communication with primary care
                  provider and referral physicians in Kaiser network)
                • Work effectively with members of the patient care team (social workers, patient care
                  coordinators, nursing staff, pediatric pharmacists, child psychiatry, child life specialists)
Practice-Based  • Use scientific evidence, medical literature and information to guide decision-making
Learning and
Professionalism • Demonstrate respect for and responsiveness to patients by accepting responsibility for
                  continuity of care and appropriate transfers of care
Systems-Based • Work effectively with case managers and members of the health care team to coordinate care
Practice          of children with complex and chronic illness
                • Use of integrated inpatient and ambulatory medical records (Health Connect) system to
                  coordinate and track care

Learning Topics/Objectives- see learning objectives appendix
Resident Roles and Responsibilities
• Performs the primary patient care role
• Pre-rounds on patients and writes daily progress notes and orders
• Presents patients on rounds and takes care of daily work associated with patient care
• Performs history and physicals on new patients
• Plans discharges and does prepatory work
• Call every fourth night
• Supervises medical students caring for your patients.

Evaluation and Feedback
The methods of evaluation for the Kaiser Inpatient Rotation will consist of:
 Global Rating Scales – E*Value and MedHub Resident Evaluations, Faculty Evaluations, Rotation
 Direct Observation Checklist Inpatient Wards
 Record Review Checklist Inpatient Admission
 Review of Resource Utilization

Feedback should be provided by the attending to the intern and medical student on a regular basis, but at
least weekly. The focus of feedback will be on competency-based goals and objectives. Feedback to the
attending should be provided by the interns and students regarding teaching, feedback delivery, workflows
and efficiency.

A conglomerate report will be generated for cross-cover residents and entered in MedHub. More specific
feedback may be solicited by coordinators, chiefs, or program directors. Tariq Chaudry should be
contacted for such requests.

It is the job of the resident/student to present direct observation and record review checklists to the
appropriate attendings if specified by the program. Interns and students that are on-service as well as cross-
covering may present these evaluations.

This year there will be a mid-rotation visit from a LPCH Pediatric Chief Resident to ensure
adherence to duty hours, education, feedback, and other resident issues. Stanford medical student
coordinators will be present at end of rotation for feedback and discussion of performance.

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