JESSE KENDALL 123 Elm Street ▪ Fresno, CA 93727 ▪ 559-555-5555 ▪ firstname.lastname@example.org
Proven success in working closely with technicians and sales reps to provide comprehensive pre-sales support. Highly
skilled in reviewing proposals, providing estimates, managing projects, and recommending the best product solutions.
Exceptional in collaborating with and motivating multiple groups toward completing complex tasks and exceeding client
expectations. Charismatic personality with polished consultative, question-based selling skills. Glad to relocate an travel.
ABC Corporation, Fresno, CA, 20xx – Present
Manage product business analyst groups, SMEs, and business consultants on a wide variety of projects. Develop product
enhancements and redesigns that align the product development function with the goals of the organization. Research
new products and conduct customer evaluation studies. Work with Marketing Communications to strategize product
positioning and key benefits; prioritize features into releases based on market realities. Partner with Marketing and Sales
to develop and implement effective marketing plans. Develop product roadmaps and migration strategies. Manage
relationships with internal and external business partners. Work with customers to ensure the smooth delivery and
implementation of software solutions.
Ensured product delivery and quality goals were consistently achieved.
Trained team in business case development and project approval.
Published several whitepapers for FINEOS Sales and Product Management Teams.
Designed P&C user material for internal employee training sessions.
Successfully oversaw the collection of business requirements for Phase I of the Royal Bank of Canada Project;
managed workshops, facilitated user training, and maintained control over requirements analysis library.
Promoted from Sr. Business Consultant/Project Lead position within seven months of hire.
Impletech International, Fresno, CA, 20xx – 20xx
Participated in the pre-sales strategic planning and demonstrated the solutions for ERP and supply chain policies for
medium-sized manufacturing companies, primarily throughout the automotive industry, for this global systems integrator.
Presented and demonstrated products (e.g., QAD, Eagle RF ExpressT for MFG/PRO, CorVu, and Trinary EDI Windows).
Planned, budgeted, and managed resources/milestones for large multi-site implementations.
Produced a cost savings of $250,000 by implementing a cycle counting program at a seating manufacturer.
Successfully sold and implemented QAD MFG/PRO software throughout 12 plants for Tower Automotive in 20
months while simultaneously managing a two plant/five distribution center implementation of MascoTech.
ClearOrbit, Fresno, CA, 20xx – 20xx
Provided sales support, automotive strategic planning, and demonstrated solutions for supply chain collaboration and
shop floor data collection for the Oracle environment. Co-led the design, development, and initial training of the Oracle-
based shop floor automotive-shipping solution for a major automotive supplier.
Successfully sold the product suite to two accounts within three months.
Developed experience in drafting Statements of Work, RFIs, and RFPs.
EDUCATION: Bachelor of Business Administration | XYZ State University, Fresno, CA
AFFILIATION: Member, Fresno Chapter APICS (American Production and Inventory Control Society)
TECHNICAL: SAP; MS Office; Macintosh; Windows 98 / XP; Photoshop; Adobe Illustrator 8
CERTIFICATIONS: CPIM (Certified Production and Inventory Manager)
QAD Software, Certified in Manufacturing and Distribution