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JESSE KENDALL 123 Elm Street email@example.com Greenwich, CT 06830 (203) 555-5555 PASSION FOR DOMESTIC AND INTERNATIONAL ACCOUNT MANAGEMENT Exceptional Customer Service Skills Skilled in identifying and closing new business, strengthening corporate relationships, growing existing business, and winning customer loyalty. Top-tier performer known for exceeding organizational and performance standards. Fast learner with the proven ability to hit the ground running and deliver results quickly. Strong leadership and time management skills. Intense love of international cultures and languages with the ability to speak basic Italian. EDUCATION Master of Business Administration Program, Emphasis on Global Management (GPA: 3.7), 20xx Bachelor of Science in Information Technology, 20xx University of XYZ, Greenwich, CT CUSTOMER SERVICE / SALES EXPERIENCE ABC Incorporated – Greenwich, CT International Sales Manager 20xx – Present Direct all aspects of company sales strategy for an enterprise which markets a design driven line of home décor products and accessories in the US, Canada, Europe and Asia. Set sales targets, strategic planning, and sales / marketing objectives. Identify areas of potential expansion with major accounts and initiate market efforts. Develop and implement inventory maintenance strategies to balance demand with cash flow requirements per corporate protocols. Manage sales representatives in individual markets to ensure optimized market penetration and sales growth. Played a major role in increasing sales by 65% over the previous year. Created and implemented several effective new systems, policies and procedures. BCD Trade – Greenwich, CT Manager, Marketing and Business Development 20xx – 20xx Created and directed a strategic business development plan focused on increasing company revenue for a bridge line of jewelry and accessories. Identified business development opportunities with new and existing accounts. Served as the primary point of contact for all sales activity. Ensured timely inventory flow; managed overseas producer group product production to ensure maximized retail opportunities. CDE International – Greenwich, CT District Manager, Mid-Atlantic Region 20xx – 20xx Managed the daily operations of nine retail locations for the Mid-Atlantic district. Recruited, managed, trained and developed staff. Liaised with corporate partners and channel directors to ensure optimum product mix in each location. Worked in partnership with District Visual Merchandiser to ensure corporate driven floorsets met with individual market needs. Created and managed expense budgets designed to meet district profit and loss goals. Formulated strategies for maximizing brand image within each market, including the coordination of special events. Won the District Holiday Sales Award for achieving the highest percentage over projection during the holiday season. TECHNICAL SKILLS Extremely proficient in technical hardware and software, including Microsoft Office (Word, Excel, Outlook, PowerPoint), and various programming languages such as Visual Basic, Pascal, FORTRAN, C++, and HTML. COMMUNITY Volunteer for the Juvenile Diabetes Foundation’s Annual Fundraiser
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