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JESSE KENDALL 123 Elm Street ▪ Newark, DE 19714 ▪ Hm: 302-555-5555 ▪ Cll: 302-444-4444 ▪ firstname.lastname@example.org INSIDE / OUTSIDE SALES Exceptional History of Providing Unrivaled Commitment to Customer Service in the Construction Industry Dynamic, results-driven professional with extensive sales, marketing, and customer service experience. Demonstrated ability to anticipate customer needs and proactively remove barriers to the sale. Exemplary verbal and written communicator who exudes a professional image when interfacing with clients and vendors. Track record of exceeding sales goals by creating win/win solutions that generate sales and business opportunities. Analytical and organized relationship builder with the innate ability to identify needs, make recommendations, and implement effective solutions. Product Knowledge: Vinyl and cement board siding, aluminum gutters, fireplaces, garage doors, windows, and all types of insulation packages Certification Earned: Certified Master Installer PROFESSIONAL EXPERIENCE SALES REPRESENTATIVE, ABC CONTRACTORS SERVICES – Newark, DE 20xx-Present Fortune 150 firm selling $6 million+ per year in siding, gutters, insulation, fireplaces, windows, and garage doors. Customer Service: Conduct cold calls, schedule appointments, and aggressively prospect new clients. Establish new accounts and strengthen relationships with existing clients. Interact with customers and superintendents, perform site visits, and provide superior client service. Promote new products and increase client interface by attending building shows and delivering presentations. Contract Management: Provide product estimates and pricing; effectively negotiate contracts and payment terms. Interpret blueprints, conduct job safety inspections, and schedule workloads. Assess building interiors to inspect air filtration and insulation. Design and recommend windows, fireplaces, and exterior color schemes. Manage account receivables and collections. KEY ACHIEVEMENTS: Credited with landing the company’s three largest accounts, with top building firms across the United States, generating a combined total of over $150,000 per month. Recognized as the #1 Sales Representative for ten consecutive years, doubling the sales revenue of the #2 Sales Representative for eight of those years. Developed a well-earned reputation for producing high gross profit margins (GPM). CUSTOMER SALES REPRESENTATIVE, BCD EQUIPMENT – Newark, DE 20xx-20xx Delivered exceptional customer support and generated new inside/outside sales and rental agreements for forklifts. Cold called prospective clients and seamlessly coordinated service calls. Continually devised and instituted new programs to lower costs and improve service. Developed and strengthened relationships with major companies. Conducted on-site visits to present and sell services and programs. KEY ACHIEVEMENTS: Generated three of the largest accounts for the company, which resulted in a 35% increase in territory sales revenue in a two-year period. Increased personal sales by a minimum of $20,000 every year. – Previous career history as an Installer within the construction industry – TECHNICAL SKILLS & EDUCATION Microsoft Word, Outlook, and Internet Explorer; Adobe Reader Diploma, XYZ High School, Newark, DE
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