Myth No. 6 - Saying It Louder Makes It Clear

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					 ON YOU R BUSI NE SS




        Myth No. 6 — Saying It Louder
        Makes It Clear
        By Mike Weiss, CGR, GMB, C A PS


                   e know those people                           resemble expectations. With this       cians; Frank Sinatra, Alexander       of specifics, they are uninterest-

         W         who really practice
                   repeating something
                                                                 type of failure, we often excuse
                                                                 poor communications by citing
                                                                                                        Scourby, Julie Andrews, Sam
                                                                                                        Elliott, Winston Churchill, FDR,
                                                                                                                                              ing though important and our
                                                                                                                                              brain yawns at too long a list.
        louder and possibly putting an                           too little time, too much to do,       Ronald Reagan, Ella Fitzgerald,       When combining written and
        “O” on the end of the word to                            workers not paying attention —         James Earl Ray, JFK and many          spoken instructions, review the
        aid being understood even in a                           you know, everyone except the          others. Some communicate well         written ones with the responsible
        different language. Some of the                          person in the mirror looking back      because of unusually clear and        parties and specifically ask for
        time we get by with very poor                            at you. What makes a good com-         distinctive voices — Scourby          understanding.
        communications; instructions                             municator?
        given without clear sequences, lit-                           Ah, good old communica-
        tle concern for safety and indig-                        tions, the art of distributing               When you communicate, concentrate
        nance when the results don’t                             information that is (or you
                                                                 thought it was) important to you.             on what you are going to say and
                                                                 Why is it we always think we are             watch your audience for expressions
                                                                 better at communicating with
                                                                 others than they are with us? I               that seem to say, “Oh, I get it” or
                                                                 never misunderstand what I am                    “What is he talking about?”
                                                                 thinking so why don’t others see
                                                                 what I am saying? Hear me out,
                                                                 listen to me, clear as mud, clean      narrated the Bible; Elliott and            If you believe someone isn’t
                                                                 the fog off your ears and all the      Ray with deep clear voices; Ella,     paying attention, ask them to
                                                                 other admonitions we used to           Julie Andrews and Sinatra have        repeat and explain the instruc-
                                                                 cover the fact that our message        very clear, pure and very flex-       tions back to you — this can
 
				
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