DeBruin

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					PNLA 1909-2009: A Century of Cooperation, A Legacy of Leadership Conference Proposal Submission About you:  Name: Lauren de Bruin  Affiliation: University of Alberta  Position/title: Information Specialist  Contact information: including postal, e-mail, voice and fax numbers Home: 780-752-2500 Work: 780-492-7430 (telephone), 780-492-1748 (fax) Mobile: 780-966-2401 Email: ldebruin@ualberta.ca Mailing address: #35, 2204 118 St NW Edmonton, AB Canada T6J 5K2  PNLA member: No About your program:  Program title: Willing Engagement: Overcoming Learner Resistance in Library Staff Training  Program description: The library world is constantly moving to keep up with the pace of technology and the needs of our customers. Our work environment demands constant learning and skill updating, but not everyone is eager to re-learn or retrain. This presentation will help managers and trainers develop strategies and techniques for overcoming learner resistance, drawing from practical experience and professional literature. Participants will learn why resistance develops, how to work with frustrated library staff, and how to achieve maximum effectiveness from training efforts. The audience will be encouraged to participate by contributing their own scenarios and experiences to the discussion. 3 Program goals or objectives: The goals of this program are for participants to: 1. Gain an understanding of the causes of learner resistance, 2. Learn and develop strategies for working with frustrated trainees or staff experiencing ‘learning fatigue,’ 3. Learn and develop methods for maximizing the effectiveness and efficiency of training sessions. Appropriate track(s): 1. Leadership and Management 2. Cooperation and Collaboration
Lauren de Bruin, 2009 PNLA Conference Proposal ldebruin@ualberta.ca

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Program Format (single or double speaker, panel, hands-on, etc): Single speaker

Program Logistics:  Speaker needs (if any): N/A    Equipment needs: Projector with connections for laptop, projection screen Preferred date of presentation: August 6th is preferred, although if that is not available, I will be able to present on August 5th or 7th. Any other special requirements or additional information: N/A

Lauren de Bruin, 2009 PNLA Conference Proposal ldebruin@ualberta.ca


				
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