Unlike most agencies that fell into employee benefits as an accommodation to their property/casualty insurance clients or as a result of an acquisition, Assurance Agency in Schaumburg, IL, set its sights on building an employee benefits practice pretty much from scratch in 2000. And in just 10 years, the business has jumped to nearly 20% of total revenues in an organization that consistently grows overall at an annual average of 15%. In its entirety, Assurance has about 200 total employees, including 32 in the employee benefits services division. As the business has grown, so has the sophistication of the services and the size of the client base. The agency specialists do not only assist clients in designing sophisticated benefits programs, but they also integrate health and disability management with workers compensation programs, create employee communications that support benefits education as well as safety programs, and consult on multiple federal and state regulatory compliance issues.