In healthcare, diversity is an organizational leadership issue that is most often addressed through legal policies regarding equal opportunity, affirmative action, and nondiscrimination statutes. The concept of diversity is inclusive and ultimately influences the global community. Diversity in the workplace creates a productive environment in which individual differences contribute to overall success. Diversity in organizations is driven by flexible leaders who value change. Currently, healthcare organizations recruit management that matches the majority population of the organization. The organization must agree on the values, and the values should be exemplified and used as benchmarks at every stage of the employment process. Once organizational culture and values are clearly established, the leadership must ensure that the organization also addresses factors such as legal concerns related to discrimination. Some hospitals forgo the expense of diversity training yet give their diversity programs high ratings based on hiring minorities. For real changes to take place, healthcare leaders must support diversity initiatives.
Diversity in Healthcare: Driven by Leadership Steven Grant Frontiers of Health Services Management; Spring 2010; 26, 3; Docstoc pg. 41
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