CHIROMO FUNERAL PARLOUR
Where Professionalism Meets Service Requirements
Chiromo Mortuary Services was started in 1991, pursuant to the university objective of community service. It is a
section of the Department of Human Anatomy, School of Medicine, of the University of Nairobi. Accordingly, it
is managed by the full hierarchy of University of Nairobi administration. Its workforce is drawn from the well
trained highly experienced technologists and various medical experts in the Department.
Picture 1: The Department Human Anatomy
Picture 2; Corridor leading to Morgue office (Office Picture 3; Main gate of the Funeral Parlour
No 28 & 29).
It is at the moment the largest and the most professional mortuary service in the country, with state
of the art technology and infrastructure.
We provide the following services:
• Hours of Work
• Admission Procedure
• Identification of the body
• Parlour Premises
• Personal Property
• Embalming and Storage
• Charges / Payments
• Viewing of Bodies
• Autopsy (Post Mortem)
• Removal of Body
2. Reconstruction and reconditioning
3. Coffins and wreaths sales
5. Training for mortuary attendants
1. HOURS OF SERVICE
Chiromo Mortuary Service operates 24 hours every day for receiving bodies. The normal
working hours, however, are 8.00 a.m. to 5.00 p.m. A fee of ksh.500/= will be charged for a
body released before 8.00 a.m. and after 5.00 p.m. Prior arrangements must be made with
the funeral parlour staff, for this.
2. ADMISSION PROCEDURE
No advance booking is required. There is adequate space.
All bodies brought to the Funeral Parlour must be accompanied by a notification of death
certificate from the hospital or the Police Department. The body will not be released for
burial without a burial or disposal permit. The permit is given by the City Council at the
City Mortuary on payment of a fee or at the Hospital where death occurred. Please ensure
that you obtain this document well in advance.
Picture 4: One of our staff attending to clients at the Mortuary office reception
3. IDENTIFICATION OF THE BODY
Upon receiving a body for storage, the funeral parlour will put an identification tag on one
of the prominent parts of the body, in the presence of the relatives accompanying the body.
The details on the tag will be based on the information provided by the relatives.
Identification of the body on the day of burial or viewing prior to burial remains the sole
responsibility of the relatives.
While due care shall be taken to see that the identification tag remains on the body any
errors resulting in wrongful identification and removal of a body for burial from the Parlour
shall be the sole responsibility of the party or parties charged with the responsibility of
identification of the body. Such party or parties shall bear the responsibility and any costs
resultant to acts of their error including exhumation, transportation and/or damages. The
Funeral Parlour disclaims all liability whatsoever.
4. FUNERAL PARLOUR PREMISES
Bodies stored at the Parlour are preserved by use of chemical substances. While all possible
precautions will be taken to ensure safety, members of the public are advised to strictly stay
out of the operation areas, as there could be possible contamination of those areas. Members
of public are further advised to wash their hands using a detergent should they touch the
body during dressing and/or viewing. The Funeral Parlour disclaims all liability for any
afflictions that might result in the event of entry in the storage areas by unauthorized
personnel, members of public or in case of poor handling of the body in transit for burial.
5. PERSONAL PROPERTY
Relatives accompanying bodies to the Parlour are advised to remove and keep in their
possession all valuables from the body of the deceased. Coffins and any items such as
clothes intended for use on the day of removal of the body from the Parlour shall be kept at
the parlour at the owner’s risk. Such items should nevertheless be clearly labelled with the
name and number of the deceased for whose use they are intended. Whereas due care shall
be taken to ensure no losses or damage occur to such property, the Funeral parlour shall
nonetheless not be liable should any loss or damage occur.
6. EMBALMING AND STORAGE
All bodies are embalmed within 24 hours. The embalming mixture is a “Chiromo Special”
evolved over more than 10 years to preserve the natural look. Thereafter, they are kept in
refrigerated cabinets at 8oC.
Picture 5: Storage Cabinets
There are no mandatory advance payments or deposits. All payments must however be
made prior to removal of the body.
Such payments be made in cash or banker’s cheques at the appointed University Revenue
Collection point one day prior to the removal of the body for burial. Payments accrued
should be done between 8.00am and 5.00 p.m., Monday through to Friday (Excluding Public
Holidays). Personal/Company cheques or credit cards are not accepted.
An official University of Nairobi receipt must be obtained on payment and must be
produced to any bonafide officials as proof of payment for services rendered at the Funeral
a) Charges for Embalming and Storage
The Funeral parlour will receive and store bodies brought in within 24 hours after
death at a minimum charge of ksh.5,000/= for a maximum period of two weeks.
Bodies of individuals less than 10 years will be charged ksh.2,500/=. Documentary
evidence must be produced, for authenticating the age.
b) Additional charges
(i) Additional storage fees of ksh.1,500/= will be charged per
week or part of the week if the body is not removed within the 14 days.
(ii) For partially decomposed or mutilated bodies: an extra fee will be charged
depending on the state of the body and the preparation required. Such extra
fee shall range from 2,000/= to ksh.15,000/=. While all due and practical
care will be given to the bodies, the parlour, however, gives no guarantee that
undesirable post-mortem changes will not occur. In the event of such
changes, the parlour shall not be liable, whatsoever.
(iii) Unbraiding: Ksh.500/=
(iv) Removal of foetus: Ksh.2,000/=
(v) Removal of foreign/surgical objects: ksh.2,000/= to 5,000/= depending on the
(vi) Replacement of dentures: Ksh.500/=
(vii) Blow drying of hair: Ksh.300/=
(viii) Shaving: Kshs.300/=
(ix) Extra facial attention: Ksh.300/=
(x) Late dressing: Cases where the clothes are delivered on the day of departure –
The records officer shall give the relatives a fee note of all the costs for invoicing
and later payment.
TIPS ARE PROHIBITED.
8. VIEWING OF BODIES
A nominal fee of ksh.500/- is charged for viewing of bodies for durations of 15 minutes or
less. Viewing of bodies for longer durations may be done with prior arrangement at a fee of
ksh.500/- every 15 minutes, at convenient times. A receipt must be obtained for this service.
Picture 6: One of our staff preparing a body for viewing
9. AUTOPSY/POST MORTEM
Autopsy (post-mortem) services are available at the Parlour on request. The relatives should
however source a doctor of their choice. It is important, however, that the post-mortem be
done within 24 hours on receipt of the body. A fee of ksh.2,000/= will be levied for the use
of the facilities for this procedure. Professional fee for the doctor performing the post-
mortem will be charged separately.
10. REMOVAL OF BODIES
a) The following items are required one day before the collection of the body for
(i) Clothes (which should be clean)
b) Requirements on the day of removal of the body:
(i) Original disposal/burial permit plus a photocopy of the same.
(ii) Original I.D. card of the deceased.
(iii) Original I.D. card of the next of kin.
(iv) Payment receipts for the services rendered.
11. ADDITIONAL INFORMATION
We encourage suggestions and views from the members of the public to enable us serve you
The University does not encourage extension of special favours to the members of the
public, soliciting of the same by members of staff working at the Parlour or payment of tips
(kitu kidogo). Please help us to serve you better by reporting any such incidents to the
Members of the department and the University of Nairobi community do express to you
their most sincere sympathies and condolences for the loss of a loved one.
Bodies for repatriation are prepared and packaged in accordance with the International
standards which are accepted by the airlines. The charges below include all the preparation,
certification and transportation to the airport.
Category A = Within Eastern Africa – Ksh.60,000/=
Category B = Africa, Out of Eastern Africa – Ksh.80,000/=
Category C = Out of Africa – Ksh.100,000/=
The Chiromo Mortuary operates Hearse Services at affordable rates. Our fleet includes
microbuses and 4WD Land Cruisers. We can however, obtain minibus service on request.
Picture 7; Hearse service vehicles
These are available on special order to meet your specifications.
The parlour also keeps coffins for sale ranging from ksh.10,000/- to 50,000/-
Picture 8; Some of the coffins available at our coffin showroom
Further information may be obtained from:
Chiromo Funeral Parlour
Department of Human Anatomy
University of Nairobi
Mobile: 0734-510541 or 0724-302134
Landline: 4442368 or 4440705 or 4447865 ext. 2393
Postal Address: 30197- 00100, Nairobi, Kenya.