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Development framework for tourism and hospitality in higher vocational education in Taiwan

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This study presents a development framework for tourism and hospitality in higher vocational education in Taiwan. Given the globalisation of the tourism and hospitality industry, increasing the competitiveness of this industry depends on the quality of human resources, thus necessitating the development of tourism and hospitality in higher vocational education. Therefore, this study focuses on the environment for developing such curricula in higher vocational education and relevant management policies, as well as recommendations for future developments. Results of this study provide a valuable reference for tourism and hospitality educators involved in policy innovations and curriculum management. [PUBLICATION ABSTRACT]

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  • pg 1
									                                        Vol. 9, No. 1.
                                      ISSN: 1473-8376
                                 www.heacademy.ac.uk/johlste

                                     PRACTICE PAPER


 Development framework for tourism and hospitality
      in higher vocational education in Taiwan
                          Te-Yi Chang (teyichang@mail.nkhc.edu.tw)
          Graduate Institute of Travel Management, National Kaohsiung Hospitality College,
                                       Taiwan, Republic of China

                            Jui-Man Hsu (allenher@yahoo.com.tw)
 Division of Hospitality Management and Education, Department of Human Development and Family
                Studies, National Taiwan Normal University, Taiwan, Republic of China

                                   DOI:10.3794/johlste.91.246
                 ©Journal of Hospitality, Leisure, Sport and Tourism Education

Abstract
This study presents a development framework for tourism and hospitality in higher vocational
education in Taiwan. Given the globalisation of the tourism and hospitality industry,
increasing the competitiveness of this industry depends on the quality of human resources,
thus necessitating the development of tourism and hospitality in higher vocational education.
Therefore, this study focuses on the environment for developing such curricula in higher
vocational education and relevant management policies, as well as recommendations for
future developments. Results of this study provide a valuable reference for tourism and
hospitality educators involved in policy innovations and curriculum management.
Keywords: higher vocational education; tourism; hospitality; human resource

Introduction
As Taiwan has transformed from a labour-intensive economy into a knowledge-based one,
economic development in the latter depends on the quality of human resources (HR).
Therefore, increasing national competitiveness depends initially on the ability to cultivate
highly added-value industries and fostering the quality of HR. The Ministry of Education,
Taiwan, has prioritised the tourism and hospitality (TH) industry for national development
under the framework of the service industry. Public and private sector interest has fuelled the
economic development of the TH industry, as evidenced by considerable investment and
dramatic transformations in business (Ministry of Education, Taiwan, 2008).

Baum (2007) noted that people are a critical dimension in the successful delivery of tourism
services. Mayaka and Akama (2007) also suggested that HR development in a country is
crucial in achieving a comparative advantage in the highly volatile and intensely competitive

Te-Yi Chang is an Associate Professor in the Graduate Institute of Travel Management, National
Kaohsiung Hospitality College. Her research interests focus mainly on hospitality education, tourism
human resources management and performance management with those findings published in
journals such as Tourism Management (SSCI), International Journal of Stress Management (SSCI),
Asia Pacific Journal of Tourism Research).

Jui-Man Hsu is a PhD student in hospitality management and education in the Department of Human
Development and Family Studies, National Taiwan Normal University. Her research interests focus
mainly on hospitality education, tourism marketing and human resources management.
Chang and Hsu (2010) Development framework for tourism and hospitality in higher vocational
education in Taiwan

global tourism industry. Elevating the TH industry in Taiwan depends on the ability to
establish a related educational system that is innovative, comprehensive and professional.

National competitiveness also necessitates that educational in
								
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