Gradwell dot com Getting started with the Linksys SPA 941 Getting started with the Linksys SPA 941
To switch between two calls on different lines: press the corresponding Line
button to put the current caller on hold, and press the other Line button to Installing your Gradwell VoIP phone
speak to the other caller. The active line is shown by a steady red light, the ! Note: to use a VoIP phone on the Centrex service, you must have a router
held one by a flashing light. Unused lines are green. connected to your ADSL line. A USB modem will not work!
To hold a call without speaking to another caller: press the Hold (hand) button. Unpack the phone components and cables and plug them together as follows
To make calls: enter the number using the keypad then pick up the handset to (easiest done with the phone base upside down as shown).
make a „normal‟ call. Press the dial softkey at the left bottom of the display to
start dialling. Press the Headset or Speaker button before dialling for a headset Hint: If you can‟t find the cables, look in the compartment at the very front
or hands-free call, respectively. of the box!
To dial an IP address, hold the hash key down to enter a dot. a) Click the stand to the base unit.
To dial a SIP URL, press 1 then use the down-arrow on the menu navigation key b) Connect the handset using the curly phone cable.
to toggle between lower-case, capital letters and numbers, as indicated in c) Connect the Ethernet socket marked to one of the sockets on your
the display. You‟ll find the left-arrow key (to backspace and correct router, using the supplied network cable. (Or if you have a hub or switch
mistakes) useful until you get the hang of this! Use the 1 key twice to get inboard of the router, use that.)
the @ character. d) If you are using a headset, plug it into the socket on the side of the
To end headset / hands-free calls: press the Headset or Speaker button again. phone.
To make attended transfers: put the caller on hold by pressing the xfer e) Connect and plug in the power cable.
softkey. Dial the destination number as usual and speak to the recipient. Then
press the xfer soft key again to put the caller through and hang up your
To make conference (three-way) calls:
If only one party is currently connected, press the conf softkey to put it on hold.
Dial the third party, and when it answers, press the conf softkey again to
join all three parties into a conference call. a
If both parties are already connected/on hold, press the confLx soft key. If one
call is on hold, the conference call starts immediately. If more than one call e
is on hold, the phone prompts you to select the other line key to join with c
the active call.
To pick up voicemails: dial *1 and enter the voicemail password§ when
prompted (§ which you will find in the extension details in your VoIP control d
Tip: You‟ll find the answers to lots more general “how-to” questions on the
Gradwell knowledge base, at http://esupport.gradwell.net/, and specific Switch the power on and leave the phone to initialise for a minute or two.
information about the Linksys phone by going to the web site at
http://www-uk.linksys.com and entering „SPA941‟ in the Search box.
4 Edition 1, October 2006 1
Gradwell dot com Getting started with the Linksys SPA 941
If you have your network set up to hand out IP addresses (using DHCP), Proxy and Registration section: Proxy (the SIP proxy server)
the phone will pick up an IP address and be ready for use. If not, see Subscriber info section: User ID and Auth ID (your first Centrex
Setting an IP address. extension number), and Password (your account password set in the
If you bought your phone direct from us, it will already be configured Extensions control panel).
for use with your first Centrex extension. If you bought it from Click Submit all Changes and the phone will register with the Centrex service.
somewhere else, see Tip: Once you‟ve saved the IP address, you can use
the web interface (System tab) to enter the other network settings. See Using the phone
step 2 below.
The main controls mentioned in this quick-start guide are shown below:
Configuring the phone.
Setting an IP address Softkeys
(Only necessary if you do not use DHCP on your network.)
here Line 1-4
Dial **** on the phone, and then follow the voice menu prompts to make settings buttons
appropriate for your network: (hold/
a) Enter 101# and choose 0, to disable DHCP. transfer
b) Enter 111# to set the IP address. buttons
c) Enter 121# to set the subnet mask.
d) Enter 131# to set the default gateway.
Tip: Once you‟ve saved the IP address, you can use the web interface
(System tab) to enter the other network settings. See step 2 below. Setup
Configuring the phone Hold
(Only necessary for phones not purchased from Gradwell. Requires a PC on the
same LAN/subnet as the phone!)
Use the Setup button then press 9 to find the phone‟s IP address. Write it down Headset
temporarily for reference.
Type the IP address into your browser like this:
http://nnn.nnn.nnn.nnn/admin/advanced (replace each nnn by as many
digits as appear in the phone display, for example
http://192.168.0.120/admin/advanced), then use Enter. This shows you
the phone‟s web configuration pages.
Click the Ext 1 tab at the top. To answer a call: pick up the handset, or use the Headset button to pick up the
The important fields here are all provided in your welcome email or the control call on the headset (if any), or press the Speaker button for hands-free
panel for the first (default) extension: operation.