Canadian Tire Values by jib24063

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									              Canadian Tire Values
        1             2         3               4                5             6

                           Heart &       Passion &        Heart &
Heart         Heart                                                     Passion
                           Passion       Heart            Passion
                           Integrity,
Honesty &                                Open & Honest                  Integrity &
              Integrity    Honesty &                   Integrity
Integrity                                Communication                  Trust
                           Trust
                                         Strive for
Continuous    Learning &   Learning &
                                         Excellence (to   Growth        Renewal
Improvement   Renewal      Renewal
                                         be the best)
                           Mutual
                                         Place team
                           Progress
Team          Teamwork                   ahead of the     Team          Team
                           “Live & die
                                         individual
                           together”
                                                                        All
Customer      Customer     Passion for   Passion for      Passion for
                                                                        Encompassing
Driven        Driven       Customer      Customer         Customer
                                                                        Customer Focus
              Performance
                           Performance Strive for
              Culture with                                              Performance
                           Culture     Excellence
              a Heart
                  Summary
• Customer Driven
    – Proactive - at cause
•   Team
•   Continuous Improvement
•   Heart
•   Honesty & Integrity
                Relationship
Customer Driven Relationship
• Striving to improve service and value
  for the customer
• Customer driven policy, practices
• Create a superior relationship with the
  customer. “personalize relationship”
  – warm, personal, caring
• We are here to serve
                   Team
•   Trust
•   Interdependence
•   One
•   Ownership
•   Freedom
•   Accountability; at cause
      Continuous Improvement
• Learning & renewal
  –   Team
  –   Listening
  –   Copying
  –   Innovating
  –   Benchmarking
  –   Coaching, mentoring
• Business
  – process execution & improvement
                 Heart
•   Pride
•   Family
•   Community
•   Commitment
•   Tenacity
•   Compassion
•   Balance
    Honesty/Integrity/Trust
• All Stakeholders
  – customers
  – shareholders
  – team
• Relationship
                                Summary
•   Heart
     –   commitment
     –   demonstrating through action
     –   making a difference
     –   drive/ambition/will to win
•   Customer / Passion for Customer
     –   passion for customer
     –   sine qua non
     –   at all levels
•   Integrity
     –   trust & respect
     –   honesty
•   Growth
     –   innovation/vision
     –   results
     –   personal growth
•   Team
     –   independence/interdependence
     –   family

								
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