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									Applied Information Technology
Sample unit package
Unit 3B – information and communication technologies in
industry
Unit Learning Context:
        Hospitality


This sample unit package contains
   a teaching program
   an assessment outline
   assessment tasks and marking keys



This sample package is provided as support for teachers. It has been
updated to reflect WACE policy expectations for 2009 and beyond.




2008/29216



                       Applied Information Technology: Sample unit package Unit 3B   1
Sample teaching and learning program for Unit 3B
Week                Theory                                 Practical                   Assessment           Resources
 1       Course Introduction                                                          Fireworks and
         Overview of course of study           Information sourcing                  Flash tutorials
         unit and assessment                   Creation of unit file
                                                structure on network drives           Duration:
         requirements
                                               Storage of data, information          Week 1–2
                                                and appropriate formatting            (6 hours)
         Hardware and software
         Applications and Systems                                                     Due at the end
         Software                                                                     of Week 2
          explore skills and
             techniques required to use                                                                 Flash Tutorials:
             specialised application                                                                    looking at advance
             packages relevant to                                                                       tutorials to
             selected business/industry                                                                 replicate some of
             e.g. movement analysis                                                                     the MS Surface
             software, business web                                                                     interface functions
             sites, 3D modelling,
             business desktop                                                                           Apple Style OS
             publishing                                                                                 Dock In Flash
          use techniques and skills                                                                    http://jrgraphix.net/
             to ensure smooth operation                                                                 research/flash-
             of software applications                                                                   dock-mx-2004.php

                                               Advanced Software                                       Drag and Drop
                                                Tutorials                                               http://www.monkey
         Social implications and                                                                        flash.com/flash/dra
                                                Adobe Fireworks
         trends                                                                                         g-and-drop/
                                                Adobe Flash
         Impact of ICT on individuals,
         communities and
         environments
          discuss the impacts of ICT
             on industries in the
             community:
              improved
                communications
              increased productivity
              efficient production
                processes
          analyse the impacts of ICT
             on individuals working
             within industries:
              improved work habits
                and communications
              wider employment
                location choices e.g.
                telecommuting

 2       Digital data and information         (continued)                             Fireworks and
         Processing and management                                                    Flash tutorials
         of data                               Advanced Software
          investigate how industry             Tutorials                             Duration:
             manages data including:            Adobe Fireworks                       Week 1–2
              managing security                Adobe Flash                           (6 hours)
                concerns i.e. disaster
                recovery plan, biometrics                                             Due at the end
              backup techniques and                                                  of Week 2
                archiving of data

     2                           Applied Information Technology: Sample unit package Unit 3B
Week                Theory                                Practical                    Assessment         Resources
            storage of data i.e. data
              warehouses, data mining
              and data marts
            online data management
              e.g. call centres based in
              overseas countries
          discuss the processing of
           industry data while
           considering:
            bandwidth limitations of
              networks
            compression of data files
            encryption methods—
              data encryption keys
              digital signatures

3–4    Workplace, practices and              Task 1: Investigate                     Task 1:          Restaurant
       careers                               restaurant management                   Investigate      Hardware and
       Work environment and                  systems                                 Table Top        Software Overview
       legislation                           Investigation task                      Ordering         http://www.hlaustral
        investigate changing work                                                   Interfaces       ia.com.au/
           environments associated            Restaurants are becoming far
           with a global economy e.g.         more technology savvy.                 Duration:        POS Hardware and
           international work                 Using a WiFi network within            Week 3–4         Software Systems
           opportunities, ‘one job for        the building space allows for          (6.5 hours)      http://www.busines
           life’ theory, qualification        ordering to be conducted on                             software.com/
           recognition                        PDAs instantly
        discuss relevant legislation         communicating with the                                  Restaurant
           affecting production in a          kitchen, the bar, the                                   Manager
           global market e.g. visa            manager’s accounts and                                  http://www.actionsy
           restrictions, international        stock ordering system and              Due at the end   stems.com/
           copyright variations               the front of house for billing.        of
                                                                                     Week 5
                                             Investigate the types of
       Digital data and information          hardware and software
       The nature, forms and                 required to run a system that
       transfer of digital data              would be suitable for a
        issues related to rapid             restaurant.
           transfer of large volumes of
           data e.g. streaming media,
           outside broadcasts:
            consider the intended
              audience
            discuss the
              technologies required to
              organise, process,
              download, upload and
              store the data
            compare the associated
              factors and constraints
              in relation to data
              transference with
              reference to size, time,
              cost, resources,
              security, locality,
              access, and availability
        explore industry standard
           equality assurance
           processes related to data
           accuracy, reliability and
           validity


                                Applied Information Technology: Sample unit package Unit 3B                         3
Week                 Theory                                Practical                    Assessment         Resources

 5       Hardware and software                                                                         Hardware
         Computer hardware                                                                              Wireless Hand
         components and functions                                                                        Held Devises
          identify and describe the                                                                    PDAs
            components, concepts and                                                                    Touch Screens
            terminology for the                                                                         Bluetooth
            establishment of a small-                                                                   Outputs—
            scale networked computer                                                                     printing
            hardware system
             network topologies for
                LANs (star, wireless)
             network devices
                (network interface card,
                switch, router, modem)
             protocols (TCP/IP,
                HTTP, SMTP, WAP)
             transmission media
                (coaxial, twisted pair,
                optical, wireless)
          describe the major factors
            affecting the functioning of
            ICT equipment within a
            networked environment
            e.g. transmission rates,
            bandwidth limitations
          knowledge of peripheral
            devices suited to selected
            industry requirements e.g.
            computer aided
            manufacturing (CAM)
            lathes and devices, high
            speed photography for
            movement analysis

 6       Hardware and software                                                                         Networking
         Design and acquisition of                                                                      WiFi and
         hardware and software                                                                           Ethernet LAN’s
          compare and analyse                                                                          Electronic
            similar software                                                                             Banking/
            applications considering:                                                                    payments
             design
             user interface
             functions
             technical capabilities
             configuration
             ease of use



 7       Digital data and information         Task 2: Restaurant menu                 Task 2:          Convergence
         Creative application of              interface                               Restaurant
         information design                   Production Task                         Menu Interface   Microsoft Surface
                                                                                                       http://www.microsof
         principles
                                               A popular and forward                  Duration:        t.com/surface/
          apply information design            thinking local restaurant has          Week 7–9
             principles in the creation        decided to replace their               (12 hours)       Restaurant Menu/
             and promotion of a                conventional tables with                                Payment
             corporate identity                Microsoft’s Surface                    Due at the end   http://blog.seattlepi.
             considering                       technology.                            of Week 9        nwsource.com/vide
          ICT solutions across a                                                                      o/bishop/milan_rest

     4                           Applied Information Technology: Sample unit package Unit 3B
Week                Theory                              Practical                     Assessment          Resources
           range of media to suit            They need a customised                                   aurant.flv
           purpose and intended              customer interface for the
           meaning                           surface that reflects their                              http://seattlepi.nwso
          inclusivity                       restaurant culture, the fine                             urce.com/business/
          usability                         food they serve and their                                317737_msftdevice
          currency and accuracy of          clientele.                                               30.html
           data
          evaluation of the                You are required to prepare a
           effectiveness of the ICT         design proposal for the
           solution against the design      restaurant manager
           criteria

 8     Digital data and information                                                                   HP Colour Wheel
       Creative application of
       information design                                                                             Elements and
       principles                                                                                     Principles of Design
        evaluation of the                                                                             http://www.digit
           effectiveness of the ICT                                                                      al-
           solution against the design                                                                   web.com/article
           criteria                                                                                      s/elements_of_
        currency and accuracy of                                                                        design/
           data                                                                                        http://www.johnl
                                                                                                         ovett.com/test.h
                                                                                                         tm


 9     Hardware and software
       Applications and systems
       software
          explore skills and
           techniques required to use
           specialised application
           packages relevant to
           selected business/industry
           e.g. movement analysis
           software, business web
           sites, 3D modelling,
           business desktop
           publishing
        use techniques and skills
           to ensure smooth operation
           of software applications
10     Social implications and              Evaluation tool/Testing of              Evaluation
       trends                               Design                                  Tool/Testing of
       Values, ethics and inclusivity                                               Design
                                            Develop an appropriate
        discuss the impact of
                                            evaluation tool, to test your           Duration:
           access to global markets
                                            design, based on developed              Week 10
           on the ability to purchase
                                            criteria to suit the intended           (3 hours)
           and use of ICT products:
                                            audience and the
            worldwide access to
                                            requirements of the client.             Due at the end
               products and web sites
                                                                                    of Week 10
            international news sites
                                            Include this in your Task 2
            online censorship of
                                            folio.
               information
        investigate end user
           expectations in differing
           cultures e.g. interpretation
           and use of language and
           images in websites
        analyse ethical issues and

                               Applied Information Technology: Sample unit package Unit 3B                           5
Week                 Theory                                 Practical                    Assessment         Resources
            legislation in industry
             ethics in ICT in an
               industry context i.e.
               code of conduct
             intellectual property i.e.
               patents, trade marks,
               registered designs

11–13   Workplace, practices and               Task 3: Restaurant menu                 Task 3:
        career                                 interface development                   Restaurant
        Technology processes in the            Production Task                         Menu Interface
        workplace
                                               Your proposal (Task 2) was a            Duration:
           describe strategies to             success and the restaurant              Week
            maintain employees’ skill          owner would now like to see a           11–13
            levels i.e. on the job             working product. Using the              (12 hours)
            training, short courses in         proposal as a working plan,
            relevant software skilling,        utilise the appropriate                 Due at the end
            power users                        software necessary to develop           of Week 13
           consider project                   a functional Restaurant Menu
            management strategies to           Interface.
            encourage flexibility,
            originality and risk taking in
            ICT projects


        Workplace practices and
        career
        Career, work and jobs
         discuss appropriate
            industry qualifications e.g.
            MCP, CCNA, CNE
         discuss the potential
            development of new skills
            and qualifications that arise
            from the rapid expansion of
            ICT and globalisation e.g.
            web design skills, database
            skills

14–15   Hardware and software                  Task 4: Restaurant layout               Task 4: Pop-up   Restaurant Layout
        Design and acquisition of              Response Task                           Survey           http://www.allfoodb
        hardware and software                                                                           usiness.com/restau
         investigate the constraints          The restaurant owner is very            Duration:        rant_layout.php
           associated with the                 happy with the introduction of          Week 14–15
           acquisition and installation        the new hardware and                    (5 hours)        http://www.restaura
           of a range of hardware              software systems to be                                   ntdesign.com/
           components—video cards,             integrated in the restaurant.           Due at the end
           monitors                                                                    of Week 15       Sample Plans
         discuss the use of service           However, he feels that the                               http://www.ahartfd.c
           level agreements and                original layout of the                                   om/SamplePlans.ht
           outsourcing to meet                 restaurant is not totally suited                         ml
           business or industry                to the new technology. He
           requirements                        would like you to make a
                                               recommendation on how his
                                               restaurant might be able to be
                                               set up to make maximum
                                               advantage of the new
                                               technology.
        Social implications and
        trends                                 In order to do this, you will


   6                              Applied Information Technology: Sample unit package Unit 3B
Week                Theory                              Practical                     Assessment   Resources
       Past and emerging trends in          need to develop an interactive
       ICT                                  plan of the restaurant,
        analyse the impact of              demonstrating how best to
           current and emerging             incorporate the new
           trends on:                       technologies. A proposal
            global market forces—          should accompany the map to
              international                 better inform the owner.
              communications via
              video conferencing
            lifestyle choices—
              remote access to work
              sites, flexible work
              hours
            industry shop ‘face’—
              online presentation via
              web sites, cross web
              site advertising

       Semester examination plus
       revisions




                               Applied Information Technology: Sample unit package Unit 3B                 7
Sample assessment outline for Unit 3BAIT
                                                                                                                         Outcome 1     Outcome 2     Outcome 3      Outcome 4
                                                                                               Task          Possible    Technology   Understandin    Quality of   ICT in Society
                                                                                             Weightings       Mark        Process        g ICT       Information
                                                                                                                                                      Solutions
                    Task 1: Investigate restaurant management systems
                    Restaurants are becoming far more technology savvy. Using a
                    WiFi network within the building space allows for ordering to be
    Investigation   conducted on PDA’s instantly communicating with the kitchen,
                    the bar, the manager’s accounts and stock ordering system and                 20             35                                                   
      (20–30%)
                    the front of house for billing.
                    Investigate the types of hardware and software required to run a
                    system that would be suitable for a restaurant.
                    Task 2: Table top ordering interface design
                     A popular and forward thinking local restaurant has decided to
                     replace their conventional tables with Microsoft’s Surface
                     technology.
                    They need a customised customer interface for the Surface that                20             40                                     
                    reflects their restaurant culture, the fine food they serve and their
    Production /
                    cliental.
    Performance
     (50–60%)        You are required to prepare a design proposal for the
                     restaurant manager
                    Task 3: Table top ordering interface development
                    Your proposal (Task 2) was a success and the restaurant owner
                    would now like to see a working product. Using the proposal as                30             50                                                    
                    a working plan, utilise the appropriate software necessary to
                    develop a functional Restaurant Menu Interface.
                    Task 4: Restaurant layout
                    The restaurant owner is very happy with the introduction of the
                    new hardware and software systems to be integrated in the
                    restaurant.
                    However, he feels that the original layout of the restaurant is not
     Response       totally suited to the new technology. He would like you to make
                                                                                                  20             60                                                   
     (20–30%)       a recommendation on how his restaurant might be able to be set
                    up to make maximum advantage of the new technology.
                    In order to do this, you will need to develop an interactive plan of
                    the restaurant, demonstrating how best to incorporate the new
                    technologies. A proposal should accompany the map to better
                    inform the owner.
     Response       Semester examination
                                                                                                  10                                                                  
     (20–30%)



8                                                          Applied Information Technology: Sample unit package Unit 3B
Sample assessment task for Unit 3BAIT
TYPE: Investigation
OUTCOMES: Outcome 1: Technology Process, Outcome 2: Understanding ICT, 3: Quality of
Information Solutions and Outcome 4: ICT in Society
CONTENT: Digital Data and Information, Hardware and Software, Social Implications and Trends
UNIT LEARNING CONTEXT: Hospitality
TASK 1: Table Top Ordering Interfaces (35 marks)
Restaurants are becoming far more technology savvy. Using a WiFi network within the building
space allows waiters to order via PDAs or other input devices, instantly communicating with the
kitchen, the bar, the manager’s accounts and stock ordering system and the front of house for
billing.

You are required to investigate appropriate types of hardware and software required to run such a
system.

Time allocation
Two weeks

What you need to do
Scenario
A well-known five star restaurant has become very interested in establishing a small network
system with its surrounds that could be set up to manage a number of the required tasks and jobs
in the restaurant. It is hoped that this will enhance the service offered to the customers at the
restaurant.

The manager of the restaurant has contacted your company to develop a system for the restaurant
that would assist in the business’ operations. However, he would like to have a better idea and
some more information on how other businesses have incorporated this type of hardware and
software system into their operation. He has also suggested that the core component of the
system might be the Microsoft Surface, which would replace existing dining tables.

Conduct research and take notes to help you prepare the client proposal analysis through
consideration of the following factors:
1. Determine the needs of the client
     Identify what types of services the restaurant would need to run though the management
       system.
     Collate and present your results in an appropriate format.

2.   Determine the purpose of the management system and outline the aims and objectives
      Who will use the product?
      What specific forms of information would the product display?
      Discuss possible ways in which the user might access the information and why.
      Collate and present your results in an appropriate format.

3.   What will be the impact of the product on individuals (users) in terms of:
      resources needed to use the product
      costs and benefits of the product to the users
      values and beliefs of individuals using this product
      staffing requirements
      staff efficiency




                          Applied Information Technology: Sample unit package Unit 3B               9
4.   Identify and describe the customer demographic. What will be the consequences and
     benefits to customers using this product?
      How could these benefits and consequences impact on the audience and the band?
      What will be the economical, social, personal, physical and ethical impacts that need to be
        considered? Is there any legislation you must consider?

5.   Identify the applications utilised in development of this system and the format in which
     they appear.
      Software used
      File formats
      Operating environment, in terms of hardware and software requirements
      Hardware location



What needs to be submitted for assessment                                                Due date

□     Evidence of your research process (survey, notes, tables, graphs,
      bibliography, etc.) collected in an appropriate format.

□     Investigation report, ensuring that you have used appropriate language,
      format and have kept in mind your target audience




10                         Applied Information Technology: Sample unit package Unit 3B
Task 1: Investigate Restaurant Management Systems – Table Top Ordering Interfaces
Sample marking key
                                                                          Total: 35 marks

                                                                                          Possible Allocated
      Item                                       Description
                                                                                           mark      mark
Identify needs of      Identified the target user group
client                    analysed their demographic
[10]                      considered their habits                                            4
                          considered their needs and
                          described level of experience with similar examples of
                             technological products
                         (1 mark each)

                       Collected, organised and transformed data into information.          1–3

                       Planned a response based on information gathered                     1–3
Understand             Identified two similar applications                                   2
purpose
[10]                   Analysed the strengths                                                1
                       Analysed weakness                                                     1
                       Identified further opportunities associated with the identified       1
                        applications
                       Demonstrates an understanding of management systems                  1–3
                       Lists function of management systems, and                             1
                       Identifies the relationship with the management systems and           1
                        user/patron.
Impact of              Appropriate use of accepted report writing standards and
solution                conventions                                                          1–3
[5]
                       Appropriate and correct referencing based on information
                        sources.                                                             1–2

Consequences           Has discussed:
and benefits             the use/need of the systems                                         4
[10]                     its accessibility/possible requirements
                        (2 marks each)

                       Discussed impact on the user-
                         resources required
                         cost                                                                6
                         cultural considerations.
                         inclusivity
                         convergence
                         personal benefits
                        (1 mark each)
                                                                                              Total
                                                                                          Out of 35

Teacher comment: ______________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________


                            Applied Information Technology: Sample unit package Unit 3B                   11
Sample assessment task for Unit 3BAIT
TYPE: Production
OUTCOMES: Outcome 1: Technology Process, and Outcome 3: Quality of Information Solutions
CONTENT: Digital Data and Information, and Hardware and Software
UNIT LEARNING CONTEXT: Hospitality

TASK 2: Table top ordering interface design (40 marks)
A popular and forward thinking local restaurant has decided to replace their conventional tables
with Microsoft’s Surface technology.

They need a customised customer interface for the Surface that reflects their restaurant culture,
the fine food they serve and their cliental.

You are required to prepare a design proposal for the restaurant manager.

Time allocation
Three weeks

What you need to do:
Scenario
The restaurant manager is very excited about the idea of being able to provide greater interaction
within his restaurant. In particular, the system would allow customers easy access to a number of
restaurant services and direct communication to the kitchen and bar, greatly speeding up food and
beverage delivery.

However, as this is such new technology he is having difficulty visualising just what the interface
might look like and how it would fit in with their current image. They have asked for a proposal to
be developed that would provide them with images and information to demonstrate what the
ordering interface would look like and how it would function and fit with the restaurant’s corporate
image.

1.   Design criteria
      Using your investigation notes from Task 1, develop a set of ten (10) criteria that link
        directly to the client brief for the product. This framework should look to compare the
        needs of client, developers and users.

2.   Design folio
     The final outcome of this task is to produce a design proposal. However, in order for this to be
     fully informed and realised, it will be necessary to demonstrate the evolution of the final design
     through a technology process.

     This must include:
      determination of the table top navigation structure or flowchart for the interface
      preparation of extensive storyboards, both graphic and textual
      determination of the methods and controls for interactivity of all multimedia contained in
         the product
      design of interface elements for the control of all multimedia contained in the product
      design and consider construction of the graphical interface and any additional multimedia
         including animation
      choices for hardware and software to be utilised.

     In developing and annotating alternative designs, you must consider the standards and
     conventions of design.

12                          Applied Information Technology: Sample unit package Unit 3B
        identify and justify the functional, aesthetic, social and environmental choices made in your
         Table Top Ordering Interface designs

     Also needed:
      Time plan that outlines how you will complete the client brief and needs analysis
      Explain, in detail, the type of hardware and software you will need to use to produce your
        proposal. How have you integrated them?
      Did you require any additional IT skills to complete the task? Explain.

     In your design folio, note any experimentation you used in your designs for the Table Top
     Ordering Interface. How you have adjusted your designs and any recommendations you would
     make to improve the effectiveness of your processes and Table Top Ordering Interface.

3.   Design proposal
     Use a suitable format to communicate your final recommendation considering the purpose,
     audience and client for your proposal. In addition, include the following:
      glossary of terminology (explain any unfamiliar concepts and terms associated with your
        designs)
      comprehensive bibliography of your information sources.

     Use appropriate tools, skills and techniques to present your recommendations:
      are there any special considerations you needed to include to cater for your audience?
      how else could your Table Top Ordering Interface be used? What changes/modifications
        would be necessary to allow for other uses?
      use appropriate technical terminology.

Process Evaluation:
In your design folio, critically evaluate your proposal and reflect on the production processes used:
 Is your proposal a useful document for making decisions?
 Is it appropriate to the intended audience (the manager), and purpose? What could you have
    improved?
 Justify your selection of management practices in the completion of your proposal
 Did you meet your timelines etc.? If not, why?
 Did you have to adjust your production process? Why?
 Any additional comments.

Evaluation Tool/Testing of Design (week 10 exercise)
Develop an appropriate evaluation tool, to test your design, based on developed criteria to suit the
intended audience and the requirements of the client.

Test your design against members of the products target audience

Include the tool and results in your design folio. Prepare an analysis of the testing results and
insert into your design proposal.




                            Applied Information Technology: Sample unit package Unit 3B             13
 What needs to be in your portfolio for assessment?                                     Due date

 □   Developed design criteria—provides direction for design and a measuring tool for
     design evaluation, based on client brief.

 □   Annotated designs and explanations of your designs

 □   Final recommendations for Ordering Interface in an acceptable format

 □   Production plan and time plan

 □   Client Proposal—document that outlines final choices and justification of ideas
     based on client brief.




14                        Applied Information Technology: Sample unit package Unit 3B
Task 2: Table Top Ordering Interface Design Proposal                                     Total: 40 marks
Sample marking key

                                                                                        Possible    Allocated
        Item                                    Description
                                                                                         mark         mark
Design folio            Criteria for design for the product (10 points)
[24]                                                                                       10
                         (1 mark each)


                        Client brief                                                       2
                        Statement of Intent                                                2
                        Idea Development – (annotation relates to design criteria
                                                                                            2
                         requirements)
                        Idea Refinement Development – (annotation relates to               2
                         design criteria requirements)
                        Final Design Product Proposal                                      2
                        Evaluation of design process and final product – measured          2
                         against Design Criteria and target user evaluations.
                          (2 marks each)



                        Timeframe for development                                         1–2
Design folio and        Utilises software and hardware specific to the
proposal                 requirements of developing –
[10]
                           The design
                                                                                            2
                           Mocking up a final idea                                         2
                           Final Presentation of Final Design                              2
                           Justification of a solution to the client brief.                2
                           Preparing (Drafting) a Written Client Proposal                  2
                          (2 marks each)
Quality of written      Appropriate use of accepted formal writing standards and
proposal                 conventions
[5]                                                                                         2
                           Headers and footers
                           Correct reporting conventions – headings/                      1-4
                             subheadings, use of bullet points etc
                                                                                            Total
                                                                                        Out of 40


Teacher comment: _____________________________________________________________
 _____________________________________________________________________________
 _____________________________________________________________________________
 _____________________________________________________________________________
 _____________________________________________________________________________




                          Applied Information Technology: Sample unit package Unit 3B                    15
Sample assessment task for Unit 3BAIT
TYPE: Performance
OUTCOMES: Outcome 2: Understanding ICT, Outcome 3: Quality of Information Solutions, and
Outcome 4: ICT in Society
CONTENT: Digital Data and Information, Hardware and Software and Workplace, Practices and
Career
UNIT LEARNING CONTEXT: Hospitality

Task 3: Table Top Ordering Interface Development
Your proposal (Task 2) was a success and the restaurant owner would now like to see a working
product. Using the proposal as a working plan, utilise the appropriate software necessary to
develop a functional Restaurant Menu Interface.

Time allocation
Three weeks

What you need to do
Individually carry out your production process from Task 2 to develop your Table Top Ordering
Interface. Apply your skills in software and hardware to develop the Table Top Ordering Interface:
 what skills will you need to use to develop the interface?
 are there any skills that you need to learn?

Develop your Table Top Ordering Interface:
 apply standards and conventions
 keep in mind how your audience would interact with the interface. Are there any special
   requirements you need to consider for your audience?
 are there any special effects that you may need to include for your audience?
 provide documented ‘step-by-step’ evidence of how you have manipulated the software to
   create the elements required for your design.

Test your Table Top Ordering Interface using the criteria for design established in Task 2.

Remember to:
 develop some specific evaluative questions for your target audience to use in testing the Table
   Top Ordering Interface’s effectiveness. Include these in your testing
 have a person from your target audience evaluate your Table Top Ordering Interface and
   make suggestions for improvement.
 have you changed the Table Top Ordering Interface as a result of the feedback? Reflect on the
   changes made.

What needs to be submitted:                                                                   Due date

□    Fully functional Table Top Ordering Interface

□    Evaluative questions

□    Testing results in an appropriate format

□    Peer evaluations/suggestions

□    Development folio: Step-by-step product development through screen
     captures, images and text. Task reflection and review

16                          Applied Information Technology: Sample unit package Unit 3B
Task 3: Table Top Ordering Interface Development                                           Total: 50 marks
Sample marking key


                                                                                         Possible    Allocated
        Item                                       Description
                                                                                          Mark         Mark
Software / hardware       Demonstrated understanding of the operating system
requirements               and hardware requirements for correct operation of the
[10]                                                                                        1–5
                           ICT product.
                            (1 mark for each valid point)
                          Able to make choices on development software based
                           on operating environment and the need for compatibility.         1–5
                            (1 mark for each valid point)
Design Folio / Final      Utilises software, and                                           1–5
Product                   hardware specific to the requirements of developing a            1–5
[25]                       working product.
                          Demonstrates an ability to utilise the necessary software
                           through documenting choices and practices in the form           1–10
                           of an annotated walkthrough of the products
                           development.
                          Uses correct terminology when explaining development
                           processes.                                                       1–5

Quality of                Appropriate use of accepted presentation standards and
development                conventions.                                                     1–5
Presentation
[5]
User evaluation           Identification of user requirements and views                    1–5
[10]
                          Graphical analysis of data collected                             1–5
                                                                                             Total
                                                                                         Out of 50

Teacher comment: _________________________________________________________________
 _________________________________________________________________________________
 _________________________________________________________________________________
 _________________________________________________________________________________
 _________________________________________________________________________________




                           Applied Information Technology: Sample unit package Unit 3B                    17
Sample assessment task for Unit 3BAIT
TYPE: Response
OUTCOMES: Outcome 1: Technology Process, Outcome 2: Understanding ICT, Outcome 3:
Quality of Information Solutions, and Outcome 4: ICT in Society
CONTENT: Digital Data and Information, Social Implications and Trends, and Workplace,
Practices and Career
UNIT LEARNING CONTEXT: Hospitality

Task 4: Restaurant layout (60 marks)
The restaurant owner is very happy with the look and the designed operation of the new hardware
and software systems to be integrated in the restaurant.

However, he feels that the original layout of the restaurant is not totally suited to the new
technology. He would like you to make a recommendation on how his restaurant might be able to
be set up to make maximum advantage of the new technology.

You are required to prepare a written proposal that includes an interactive plan of the restaurant
and hardware and software requirements.

Time allocation
Two weeks

What you need to do
As a response to the manager’s concerns you are to develop an interactive plan of the restaurant,
demonstrating how best to incorporate the new technologies. The recommendation must be based
on an understanding of the hardware and networking infrastructure to be utilised within the
restaurant. A formal written proposal should be developed to support the suggested layout.

1. Determine what hardware is required to outfit the restaurant
Investigate the computing and networking requirements for use in the restaurant.

Prepare a list of items to be included, looking at:
 specifications
 number required
 price
                                             Categories
Computer systems                   Network requirements                       Peripherals/Hand-held
 Accounts / Payroll System         Routers,                                 devices
 POS (point of sale)               Network adapters                          PDA’s
                                    Cabling                                   Printers
                                    Server                                    Banking
                                                                               Touch Screens

2. Recommendation
Prepare a written proposal to be presented to the restaurant manager that outlines the
requirements of your recommendation in terms of layout of the restaurant and the hardware and
software requirements to go into it. You should have considered:
 spatial requirements
 accessibility to the hardware
 inclusivity in terms of catering for the needs of individuals: culturally, physically,
    geographically and providing access in terms of being able to understand the hardware and
    software operation


18                         Applied Information Technology: Sample unit package Unit 3B
3. Develop an interactive floor plan
Using your choice of hardware and software, design and develop an interactive tool for
demonstrating how best to layout the restaurants new technology features.

To be included:
 Allow the user to see images and explanations of hardware to be used at its location on the
    plan.
 Show how staff interact with the hardware and software systems
 Show how customers interact with the hardware and software systems
 Show how network is set up, where cables run or where WiFi is relayed up
 Highlight the major points of access to the system



What needs to be in submitted:                                                             Due date

□   Hardware and software determination (specification sheet, notes, etc.)

□   Restaurant Requirements Recommendation

□   Interactive Floor Plan

□   Design folio—Interactive Floor Plan (development of ideas, evidence of
    construct techniques and evaluation of the final product)




                             Applied Information Technology: Sample unit package Unit 3B        19
Task 4: Restaurant Layout                                                                 Total: 60 marks
Sample marking key

                                                                                         Possible   Allocated
       Item                                      Description
                                                                                          Mark        Mark
Design Folio—         Identification of restaurant requirements through
Interactive Floor      development of Criteria for Design (5 points)                         5
Plan                   (1 mark for each point)
[20]                  Has utilised a technology process to communicate the
                         development of a Restaurant Layout, suited to the
                         requirements of the client brief
                           Client brief                                                     2
                           Statement of Intent                                              2
                           Idea Development (annotation relates to design criteria          2
                              requirements)
                           Idea Refinement Development (2) (annotation relates              2
                              to design criteria requirements)
                           Final Design Product Proposal                                    2
                          (2 marks each)

                      Evaluation of design process and final product
                       (measured against Design Criteria and target user
                                                                                             5
                       evaluations – 1 mark for each valid point)

Software/hardware     Listing of software required based on the understanding of
requirements           function and the associated product requirements for the
 [12]                  restaurant                                                            6
                       (1 mark each for each piece of software and its function;
                       1 mark for each product requirement)
                      Understanding of the hardware required to establish the
                       best model for operation

                       Discusses –
                           Network topography                                             1–2
                           Listing of hardware requirements for all restaurant
                             operation sections                                            1–4


Development of the    Uses correct terminology when explaining development
Final Product          processes.                                                          1–2
[23]
                      Appropriate use of accepted presentation standards and
                       conventions in developing the survey and its instructions           1–2

                      Presentation of planning document
                                                                                           1–5

                      Development of the Interactive Floor Plan
                        Allow the user to see images and explanations of                    2
                           hardware to be used at its location on the plan.
                        Show how staff interact with the hardware and                       2
                           software systems
                        Show how customers interact with the hardware and                   2
                           software systems
                        Show how network is set up, where cables run or                     2
                           where WiFi is relayed up
                        Highlight the major points of access to the system                  2
                       (2 marks each)

                      Proposal report: appropriate use of accepted report writing
                       standards and conventions                                           1–2



20                         Applied Information Technology: Sample unit package Unit 3B
                     Appropriate and correct referencing based on information
                      sources.                                                           1–2

User requirements    Discussed staff and customer interaction with the system
[5]                   (1 mark each)                                                      1–2

                     Benefits/consequences to staff, customers and the overall
                      running of the restaurant
                                                                                         1–3
                      (I mark each)

                                                                                           Total
                                                                                       Out of 60


Teacher Comment: ________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________




                         Applied Information Technology: Sample unit package Unit 3B               21

								
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