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Hospitality Sales Resume Sample by mplett

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Enjoy this expertly developed sample hospitality sales resume with complimentary cover letter strategies included. Unlike most resume samples you will find, this one is a completely editable Word document, which means you can revise this resume as needed to suit your needs while keeping the stylish format in tact.

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             123 Elm Street ▪ Anaheim, CA 92807 ▪ Home: 714.555.5555 ▪ Mobile: 714.444.4444 ▪

Veteran hospitality sales expert known for developing and strengthening the brand identity of hotels, casinos, and recreational/sports
venues. Highly skilled in developing pricing strategies that optimize revenue and market share while ensuring full guest satisfaction.
Successful history of building and executing seamless marketing/advertising plans that encompass print, Internet and broadcast media
communications. Reputed for mentoring sales teams to peak performance levels. Utilize sales forecasting and strategic planning to
maximize the sale and profitability of products, lines, or services.

20xx-20xx    ABC SUITES, Anaheim, CA
             Corporate Sales Manager: Worked as part of a sales team of four, and ensured all customers and guests’ expectations
             were met. Interacted with guests on an individual basis to review and resolve issues. Ensured account satisfaction by
             conducting bi-annual account reviews. Obtained new business by attending trade shows, developing promotions, and
             prospecting via phone and in person.
                Increased top ten account production by 12% in the first year.
                Grew market share of key accounts, including, Nordstrom, Regence Blue Cross, and FGH Airways.
                Generated new accounts, including Levy Restaurants and Q Productions, which produced 700+ room nights at
                 the property combined and became top 15 accounts in year one.
                Recommended an incentive program to travel agents at corporate accounts.

20xx-20xx    BCD HOTEL, Anaheim, CA
             Corporate Sales Manager: Leveraged strategic sales abilities to cultivate new business with Qwest, MCI, and Boeing
             Corporate travel. Worked with other networked properties and national sales shows. Established a partnership with Coast
             Hotels as an effective means of generating business from clients who traveled to Southern California.
                Maintained the corporate business to enable the hotel to reach or exceed revenue goals.
                Successfully increased the Amazon rate by 10% after the first year. Promoted value-added services, including a
                 breakfast voucher, quality of accommodations, and room amenities.
                Set percentage levels of corporate occupancy rates vs. higher-rated leisure travel business properties.

20xx-20xx    CDE DOWNS RACE AND CASINO, Anaheim, CA
             Promotions Coordinator: Supervised a team of five Players’ Club staff. Worked with the Director of Marketing to
             analyze and implement effective marketing strategies within a specified target. Hosted the Casino’s evening promotions,
             and collaborated with the VIP Host when high-profile clients visited the Casino. Handled efforts on behalf of artists,
             including Toby Keith, Diamond Rio, and Randy Travis on special concert days.
                Increased average coin-in by $75 per head through targeted marketing efforts and mailers to club members.
                Created and launched a “Billy’s Beach Bash” event, which guaranteed a guest would win $1,000. Successfully
                 increased coin-in by 18% year over year.
                Recommended the implementation of a seniors’ program. Used shuttle bus service to pick up senior citizens
                 from a center twice weekly, and issued a $125 gift card per trip. Attendance increased from one to three days weekly
                 per client, and coin-in by 19% year over year.

             XYZ UNIVERSITY, Anaheim, CA
             Bachelor of Arts in Communciations; Minor in Business (20xx)
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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