2010 Spirit of Hospitality Awards

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					2010 Spirit of Hospitality Awards
It’s that time once again to recognize your peers with the PA Dutch Convention & Visitors Bureau’s
Annual Spirit of Hospitality Awards. We are seeking nominations for these awards from ALL of our
members, and we encourage you to take advantage of this opportunity to tell us about a colleague or
business who you believe would be deserving of any of these awards.

   •   2010 Spirit of Hospitality Awards Criteria (a recap of the awards)
   •   Spirit of Service Award
   •   Spirit of Leadership Award
   •   Community Spirit Award
   •   Spirit of Creativity Award
   •   Pat Burnley Lifetime Achievement Award (Any past submissions for the Pat Burnley Lifetime
       Achievement Award will be kept active indefinitely.)

There is no limit to the number of nominations you can make – only a deadline of March 15, 2010.

Someone deserves your nomination – please don’t let them miss out on being honored with one of
these most prestigious awards!

Any questions may be referred to the Awards Administrator, Cheryl Deaven, 717-391-6002 or email
cdeaven@padutchcountry.com
                                                         Spirit of Service Award

A. Spirit of Service Award

   •   This award recognizes an individual (paid or volunteer) in the travel and tourism industry who
       distinguishes themselves by promoting our area through exemplary service and dedication to the
       consumer. Nominees must have direct guest contact.

   •   Nominations must be complete and received by March 15, 2010.


B. Nomination Information
Nominee’s Name: ___________________________________________________________________

Title: __________________________ Business: ___________________________________________

Address: ___________________________________________________________________________

City: ____________________________ State: ____________ ZIP: __________________________

Telephone: ______________ E-mail:____________________________________________________


C. Submission Information

   •   A typewritten summary that details their contribution to customer service and the hospitality
       industry.

           o   Be sure to include specific examples of activities/projects in which the nominee has been
               involved.
           o   This summary should be limited to two typewritten pages.

   •   Supportive materials are encouraged and do not count in the two-page limit. Some examples would
       include letters, comment cards or any testimonials about the individual.


D. Your Information
Your Name: _______________________________________________________________________

Title: __________________________ Business: __________________________________________

Address: __________________________________________________________________________

City: ____________________________ State: ____________ ZIP: _________________________

Telephone: ______________ E-mail:___________________________________________________


E. Mail Form, Summary, and Supportive Materials to:
                                             Cheryl Deaven
                                             PA Dutch CVB
                                          501 Greenfield Road
                                          Lancaster, PA 17601
                                                          Spirit of Leadership Award

A. Spirit of Leadership Award

   •   This award recognizes an individual who provides professional and exceptional service as a
       supervisory employee. Nominees are judged on outstanding and exemplary service to the property and
       guests, as well as extraordinary leadership to those they supervise.

   •   Nominations must be complete and received by March 15, 2010.


B. Nomination Information
Business Name: ________________________________________________________________ ________

Address: ______________________________________________________________________ ________

City: _____________________________ State: _____________ ZIP: _____________________ ________

Telephone: _______________ E-mail:_______________________________________________________


C. Other Information Needed

   •   A typewritten summary that details their contribution to the hospitality industry.

           o   Include how this leader encourages others to work more diligently and include any special
               skills that make him/her a leader.
           o   This summary should be limited to two typewritten pages.

   •   Supportive materials are encouraged and do not count in the two-page limit. Some examples would
       include letters, comment cards or any testimonials about the individual.


D. Your Information
Your Name: ___________________________________________________________________ ________

Title: __________________________ Business: ______________________________________ ________

Address: ______________________________________________________________________ ________

City: _____________________________ State: _____________ ZIP: _____________________ ________

Telephone: _______________ E-mail:_______________________________________________________


E. Mail Form, Summary, and Supportive Materials to:
                                               Cheryl Deaven
                                                PA Dutch CVB
                                             501 Greenfield Road
                                             Lancaster, PA 17601
                                                           Community Spirit Award

A. Community Spirit Award

     •   This award recognizes an individual, a program, or a business within the hospitality industry that
         voluntarily serves the local community through local charitable organizations and benefits the local
         community.

     •   Nominations must be complete and received by March 15, 2010.


B. Nomination Information

Individual/Program/Business: ______________________________________________________ ________

Business Name: ________________________________________________________________________

Address: ______________________________________________________________________ ________

City: _____________________________ State: _____________ Zip: ______________________ ________

Telephone:___ ____________ E-mail:_______________________________________________________


C. Other Information Needed

     •   Submit a summary that details the individual, program, or business that is focused on building a
         stronger community. Include how these actions reflect a commitment to the destination through
         participation in local charitable organizations.

             o   Be sure to include specific examples of activities/projects in which the nominee has been
                 involved.
             o   This summary should be limited to two typewritten pages.

     •   Supportive materials are encouraged and do not count in the two-page limit. Some examples would
         include letters, comment cards or any testimonials about the individual.


D. Your Information

Name: _______________________________________________________________________ ________

Title: __________________________ Business: ______________________________________ ________

Address: ______________________________________________________________________ ________

City: _____________________________ State: _____________ ZIP: _____________________ ________

Telephone: _______________ E-mail:________________________________________________________


E.   Mail Form, Summary, and Supportive Materials to:
                                                  Cheryl Deaven
                                                   PA Dutch CVB
                                                501 Greenfield Road
                                                Lancaster, PA 17601
                                                         Spirit of Creativity Award

A. Community Spirit Award

   •   This award recognizes an individual, a team, or a business that has shown innovation and/or
       creativity through marketing, promotional efforts, or the introduction of new or improved existing
       product which promotes the destination and the travel and tourism industry.

   •   Nominations must be complete and received by March 15, 2010.


B. Nomination Information
Nominee’s Name: _______________________________________________________________ _______

Address: ______________________________________________________________________ _______

City: _____________________________ State: _____________ ZIP: _____________________ _______

Telephone: _______________ E-mail:______________________________________________________


C. Other Information Needed

   •   A typewritten summary that details an individuals, teams, or businesses contribution to the hospitality
       industry.

           o   Be sure to include specific examples of innovation, creative marketing and promotion, or
               great programs or partnerships in which the nominee has been involved. If award is based
               on a new or improved existing product, please include full descriptions and supportive
               materials to explain.
           o   This summary should be limited to two typewritten pages.

   •   Supportive materials are encouraged and do not count in the two-page limit. Some examples would
       include letters, comment cards or any testimonials about the individual.


D. Your Information
Your Name: ___________________________________________________________________ ______

Title: __________________________ Business: ______________________________________ ______

Address: ______________________________________________________________________ ______

City: _____________________________ State: _____________ ZIP: _____________________ ______

Telephone: _______________ E-mail:_____________________________________________________


E. Mail Form, Summary, and Supportive Materials to:
                                              Cheryl Deaven
                                               PA Dutch CVB
                                            501 Greenfield Road
                                            Lancaster, PA 17601
                                                               Pat Burnley Lifetime
                                                               Achievement Award
A. Pat Burley Lifetime Achievement Award

   •   The Lifetime Achievement Award recognizes an individual who has made significant contributions to
       the industry throughout his/her life. This award was named for the first recipient of the award, Pat
       Burnley, entrepreneur and owner of Kitchen Kettle Village. Once a nomination is submitted, it will
       remain active indefinitely.

   •   Nominations must be complete and received by March 15, 2010.


B. Nomination Information
Individual’s Name: ______________________________________________________________ ________

Company (If applicable)__________________________________________________________________

Address: ______________________________________________________________________ ________

City: _____________________________ State: _____________ Zip: ______________________ ________


C. Other Information Needed

   •   A typewritten summary that details the nominee’s contribution to the hospitality industry.

           o   Be sure to include specific examples how this individual has contributed to the promotion and
               awareness of the destination.
           o   This summary should limited to two typewritten pages.

   •   Supportive materials are encouraged and do not count in the two-page limit. Some examples would
       include letters, comment cards or any testimonials about the individual.


D. Your Information
Your Name: ___________________________________________________________________ _______

Title: __________________________ Business: ______________________________________ _______

Address: ______________________________________________________________________ _______

City: _____________________________ State: _____________ ZIP: _____________________ _______

Telephone: _______________ E-mail:_______________________________________________________


E. Mail Form, Summary, and Supportive Materials to:
                                                 Cheryl Deaven
                                                  PA Dutch CVB
                                               501 Greenfield Road
                                               Lancaster, PA 17601