INSTITUTE OF HOSPITALITY LONDON BRANCH NEWSLETTER DECEMBER 2009 by izy20048

VIEWS: 19 PAGES: 3

									            INSTITUTE OF HOSPITALITY LONDON BRANCH NEWSLETTER
                               DECEMBER 2009

INSTITUTE OF HOSPITALITY LONDON BRANCH CHAIRMAN’S MESSAGE:

Dear All,

Just a brief Newsletter now in December and one really just to wish all our London Members a
really joyous Christmas and, let’s all hope, a Peaceful & Prosperous New Year. I know for many
of us, prosperity in our businesses is not something that we have enjoyed in 2009, but I really
believe that the prospects for 2010 are so much brighter. Indeed, it is surprising how much having
a positive outlook upon our businesses, our colleagues and our clientele can take us in improving
our services and growing our business.

The first fruits of an up-turn have been experienced by many of us in this last quarter of the year
and we now need to be fighting for our budgets for next year to ensure that we have the proper
platform and impetus for business growth in 2010 and beyond. The mantra for ‘selling hard, not
compromising on quality or service, and continuing to develop your people to be the best’ has
never been more relevant. Look at those operations where this remains the case, and success
will not be far behind.

There is also the small matter of some ‘Games’ coming up in the not too distant future and for
most of us, they are already looming large on the horizon. In many ways, the London Hospitality
industry has lost a year of preparation and we now need to put in place the resources, systems
and people to deliver out to the world ‘the Greatest Show on Earth’. We in the Hospitality Industry
all have a huge part to play in making those Games a success for London and the UK and there
is still much to do.

Our 2010 Business Plan for the London Branch is almost complete and already very full with
some fantastic events including a series of IOH Industry Forums in which the Institute will be
partnering with the Master Innholders. The London Forum will also include a 2012 Hospitality
Working Group looking at the challenges we will be facing for the Games. The Branch will also be
supporting the Institute at Hotelympia at Excel from 28th February to 4th March 2010; we are
hoping Gary Rhodes will be hosting a showcase event in February; CPD presentations will
include Revenue Management from IDeaS, Social & Business Networking from Viadeo, and
Drugs & Alcohol Awareness from the ARK Foundation. All this, plus Restaurant events at Vama
and the House of Lords, Business Breakfasts, Silvers Events, and to ‘cap’ it all, even a Virtual
Golf Day! The 2010 Itinerary will be out with you before Christmas, so make sure you then get the
dates firmly in your diaries and make sure you are involved and contributing to all we need to
achieve in the New Year!

Finally, can I say a huge thank you to all the London Branch Committee Members who have
supported the Branch and myself in the past year and especially to those Branch Officers who, for
various reasons have had to step down including Orna Toeg MIH - every success Orna, back
home in Israel!; Colin Smith FIH – Thanks Colin for a fantastic Silvers Christmas Lunch at the St
George; and Bimal Gandhi AIH.

May you all enjoy a wonderful Christmas!

Eamonn Cole FIH
Chairman - London Branch Institute of Hospitality
INSTITUTE OF HOSPITALITY LONDON BRANCH EVENTS ITINERARY 2009:


December - INSTITUTE OF HOSPITALITY Christmas Dinner Dance with Hospital Caterer’s
Association at Guy’s Hospital, Ruben’s Suite 29th Floor Saturday 19th December 2009
A wonderful evening of excellent food, drink and entertainment hosted by Graham Walker FIH in
a magical festive atmosphere and an ‘awe inspiring’ location. Tickets are just £40.00 per pair.
Please contact Colin to book tickets and confirm your attendance
gwalker@standrew.co.uk


We look forward to forward to seeing you at one of our events very soon.

Eamonn Cole FIH
Chairman - Institute of Hospitality (IOH) London Branch

								
To top