With the increase in business competition, company survival and success is now determined by its rate of learning. There is a substantial body of knowledge proposing the importance of effective leadership as an ingredient to successful organization change (Waldman, et al., 2001). Unfortunately, there are practically no studies about this area among banks, despite its importance for innovation success in other sectors. The results provide strong evidence regarding the importance of strategic leadership, competitive intelligence, management of technology, and specific characteristics of the bank's change process to the success of business innovation regarding products/services, business processes, organization structure, and organization culture. Given the importance of effectively implementing business innovation in these days of hyper competitiveness, it behooves top managers to do whatever they can to improve their bank's performance in the areas of strategic leadership, competitive intelligence, management of technology, and characteristics of the process used to implement the necessary changes. To improve technology management while implementing business innovation, managers must look at the bank performance in terms of its technology leadership position in the banking sector sectors, knowledge of how to get the best technology available, effective use of specific technologies, and benchmarking the use of specific technologies against the bank's main competitors or best-in-class target organizations.