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[...] this constitutes the biggest part of the savings, we changed staffing patterns at six of sixteen locations so that they are entirely eight-hour shifts. [...] we implemented the advice of a retired Rabbi in my Rotary Club: 'when all else fails, lower your standards.'
In the Mail Charles W Robinson Library Administrator's Digest; Sep 2009; 44, 7; Docstoc pg. 52 Reproduced with permission of the copyright owner.
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