Development Metrics

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					                                                         DEVELOPMENT Metrics
S. No.           Measure                     Objective               Data Items to be collected           Units of Data        Formula for Measure
                                                                                                              Item

                                       To improve the defects
                                     generated at later stage and a) Errors found in reviews
  1         Review Effectiveness     improve the review process b) Errors found in Internal testing            %age                  (a/(a+b))*100

                                                                  a) Actual efforts spent on various
                                                                  activities/tasks/ work products
                                          To improve/refine the   b) Estimated efforts for various
  2             Effort Variance             estimation model      activities/tasks/ work products              %age                   (a-b)/b *100
                                       Deliveries made as per the a)Actual no of deliveries made
  3         Schedule Compliance                    plan           b)No of Deliveries Planned                   %age                    (a/b)*100
                                                                  a) post delivery defects during
                                      To identify root causes and warranty period incl.UAT (i.e. sev1/2
                                      improve development         after QA sign-off)                      (No of Defects /
  4             Defect Density        process                     b) Total Effort                             Effort)                     (a/b)
                                                                  Efforts spent on analysis, design,
                                            To improve overall    coding & unit testing, integration &                       (Efforts spent on each phase) /
                                       development process vis-à- system testing separately, as                                (Total efforts spent on the
  5      Effort distribution by phase    vis industry benchmark   applicable                                   %age                   project) * 100
                                          To improve/refine the   a) Actual Size
  6              Size Variance              estimation model      b) Estimated Size                            %age                   (a-b)/b *100
                                                                 a) LOC/Programs/
                                                                 Modules/Components/ Classes
                                     To know the productivity of developed
  7             Productivity                 the team            b) Efforts spent on development            Size/ Effort                  (a/b)
                                         To improve quality of    a)Total no of initial requirements
                                             requirement          b) No of requirements
  8        Requirements Stability         analysis/gathering      added/deleted/Changed                        %age                   (a/a+b)*100
                                                                  a) Rework Effort
                                      To reduce effort/cost and   b) Total Effort for the module/
  9               Rework                improve productivity      functionality                                %age                    (a/b)*100
                                                             a) Total no of Defects detected in a
                                                             module/ functionality by vendor'
                                                             team
                                     To reduce the defect    b) Defects detected during user
                                  seepage from Dev to QA and acceptance testing by customer'
10         Defect Seepage            improve dev process     team                                        %age                 (b / a) * 100



                                     To know no of defects     a. defects in specific phase
                                  occurred in different phases b. Total defects in functionality/
11   Total Defect ( Phase wise) %       of the life cycle.     module                                    %age                   (a/b)*100


                                                                a) Actual date of completion of each
                                                                activity/task/work product/phase
                                                                b) Planned/Scheduled date of                           (Actual duration - Planned
                                     To improve/refine the      completion of each                       Date/       duration) / (Planned duration) *
12        Schedule Variance            estimation model         activity/task/work product/phase       No. of days                  100
      * 100
      project) * 100

        %age                 (a-b)/b *100




     Size/ Effort                (a/b)



        %age                 (a/a+b)*100



        %age                   (a/b)*100




        %age                 (b / a) * 100




    FIS Global Business Solutions India Pvt Ltd       Author : SEPG               Page 3 of 4
Document Name: ITO Dashboard Template Document Version : 1.1    Release Date : 11/20/09




    %age                   (a/b)*100




               (Actual duration - Planned
   Date/     duration) / (Planned duration) *
 No. of days                100




FIS Global Business Solutions India Pvt Ltd     Author : SEPG               Page 4 of 4
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C5 Schedule Compliance Effort VarianceNTo improve the defects generated at later stage and improve the review
process Review Effectiveness Productivity Measure Objective Data Items to be collected Units of Data Item Formula for
MeasureCTo improve overall development process vis-à-vis industry benchmarkqEfforts spent on analysis, design, coding & unit
testing, integration & system testing separately, as applicableJ(Efforts spent on each phase) / (Total efforts spent on the project) *
100 Size Variance'To improve/refine the estimation model a) Actual Size b) Estimated Size (a-b)/b *100%To know the
productivity of the teamVa) LOC/Programs/ Modules/Components/ Classes developed b) Efforts spent on development (a/b)
   Requirements Stability4To improve quality of requirement analysis/gatheringNa)Total no of initial requirements b) No of
requirements added/deleted/Changed Rework.To reduce effort/cost and improve productivity (a/b)*100>a) Errors found in
reviews b) Errors found in Internal testing (a/(a+b))*100 Defect Seepage (b / a) * 100 Total Defect ( Phase wise) %ETo
know no of defects occurred in different phases of the life cycle. Schedule Variance–a) Actual date of completion of each
activity/task/work product/phase b) Planned/Scheduled date of completion of each activity/task/work product/phaseƒa) Actual
efforts spent on various activities/tasks/ work products b) Estimated efforts for various activities/tasks/ work products Deliveries
made as per the plan9a)Actual no of deliveries made b)No of Deliveries Planned Defect Density7To identify root causes and
improve development process (No of Defects / Effort) (a/a+b)*100 %age>a) Rework Effort b) Total Effort for the module/
functionality a) Total no of Defects detected in a module/ functionality by vendor' team b) Defects detected during user
acceptance testing by customer' teamFa. defects in specific phase b. Total defects in functionality/ module Size/ Effortha) post
delivery defects during warranty period incl.UAT (i.e. sev1/2 after QA sign-off) b) Total Effort Effort distribution by phaseCTo
reduce the defect seepage from Dev to QA and improve dev process Date/ No. of days DEVELOPMENT Metrics@ (Actual
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DOCUMENT INFO
Description: This Development Metrics document provides a worksheet that outlines numerous metrics that can used to manage or monitor project development. Such metrics include: review effectiveness, effort variance, schedule compliance, defect density, effort distribution by phase, size variance, productivity, requirements stability, rework, defect seepage, total defect percentage, and schedule variance. Business managers or project leads can use this worksheet to state the objective of each metric and list the data items to be collected. This template document can be modified to best fit the needs of any project or business seeking to implement and track development metrics.
This document is also part of a package Product Development Kit 71 Documents Included