The perfect visual aid for your Smartnav.
Touchscreen Quick-Start Guide
Please ensure that you are not in a underground car park, tunnel or in
other conditions where the Smartnav antenna cannot ‘SEE’ the GPS satellites.
After the vehicle’s engine is started, the quick guidance
QUICK GUIDANCE SCREEN
screen will be displayed. The compass pointer, time and
speed will be displayed once a GPS signal is received.
Please wait 10 seconds before requesting a route and
ensure you are stationary for safety reasons.
MAIN MENU LAST DESTINATION POSTCODE/ADDRESS ENTRY FAVOURITE DESTINATIONS
Press to access: Stores the last five unique ‘Home’ will be the address you
POSTCODE ENTRY ADDRESS ENTRY* gave us when registering.
Control destinations you have driven to
Centre under Smartnav guidance. You can set up or change
Select to select Select to access the
the postcode entry option. address entry keypad. Favourites by contacting the
Postcode Control Centre and asking the
The following main alphabetic
screen will appear. Smartnav PA, or by visiting
entry Use predictive text (as you would
on a mobile phone) to enter:
Press the key containing the 1. Town, 2. Street,
Press to access:
required letter. This will zoom 3. House/building number
PLEASE NOTE. in (shown below). Press the
This will put you letter itself to select it.
Services straight through to
the ‘999’ operator
Once the desired town appears
Press to go from Press to access:
at the top or on the right, press
normal volume, At any time will take you and hold to select it and move
to quiet mode, back to the previous screen
Volume adjust to the next screen. Repeat this
to silent mode. and will take you back to process for the street name.
the quick guidance screen. Use the for any spaces or
Repeats the punctuation required.
last guidance On the main alphabetic screen, Finally select the house
instruction. pressing will present the number and press
Safe Speed numeric screen (shown below).
To be directed to the centre
Press to: of a town or street, press
once the town or street
Suspend navigation Congestion
has been selected.
Cancel a request Charge Zone
Smartnav will ask you
Request a re-route to confirm if the address
Keytones displayed is correct:
Press to view Press to return to the
previous screen. main alphabetic screen.
information Once the full postcode has been
entered, Smartnav will ask you
to confirm if it is correct.
rEFEr TO yOur SmArTNAv TOuChSCrEEN If you make a mistake
uSEr mANuAL FOr FuLL INSTruCTIONS. characters can be deleted
individually by pressing
OR, if you press and hold
you will be taken back to the
previous level. Pressing at
any time will return you to the
quick guidance screen.
* This functionality applies to Touchscreens manufactured after 1st November 2007, and is only compatible with Smartnav in-vehicle units manufactured after November 2005.
The table lists frequently asked questions you may have about your Touchscreen unit.
If you need any further information please contact Customer Services on 0870 556 1712.
FAQ Comments Action Smartnav has been designed to be fail-safe.
Screen is off unless ignition
The driver is always responsible for ensuring
Check ignition is on
is on safe operation of the vehicle. The use of
Why is my Touchscreen blank?
Screen could have the navigation system does not relieve the
been turned off driver of their responsibilities for the safety
Why do I get a “Connection Your Smartnav unit is probably
Wait five minutes of themselves, passengers or other road
Error” message? being remotely upgraded
users. The Highway Code and current traffic
You may have a problem with
the coverage of the GSM Begin your journey by driving conditions must always be observed.
Why am I occasionally unable to
network or your Smartnav for a few minutes, stop and
contact the Control Centre?
antenna cannot ‘SEE’ the try again
Your Smartnav unit needs time
My Touchscreen fails to display Wait five minutes
to acquire the GPS signals
the compass indicator or says
”Waiting for GPS”. Begin your journey by driving
You may have a problem with
Why? for a few minutes, stop and
your GPS coverage
Touchscreen has turned
Why does the backlight off the backlight because Allow the internal temperature
turn off? your vehicle’s internal of your vehicle to cool down
temperature is over 60°C
If problems persist please contact us on 0870 556 1712