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Revised: 10/29/09
Quick Start Guide for Students
Login to PASPort
1. Go to https://pasport.laredo.edu SECURE ACCESS LOGIN webpage.
Secure
Access
Login
2. Enter your User Name in the Secure Access Login. Your User Name can be found on your
student ID OR by clicking on What is my User Name? link. You will need your Palomino Id or
CWID, your date of birth and the last 4-digits of your SS#. Note: Usernames are case
sensitive. EX: enter username as “jsmith1234” NOT “JSMITH1234”
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3. If this is the first time you access your PASPort account, your PASSWORD will be your date
of birth in 6-digit format MMDDYY EX: 010185
If you continue to have problems with your username or password,
Contact the Admissions and Registration Office:
Fort McIntosh Campus South Campus
Memorial Hall, Billy Hall Student Center,
RM 125 RM 113
(956)721-5117 (956)794-4110
4. All PASPort users are required to create a PASSWORD and setup their secret questions
and answers. Please follow these password rules. *
(Note: passwords are case sensitive)
* The password must not contain any of these special characters: # ,+"\<>;@&$~=*%!{}()/:[]'?
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NOTE: After more than 5 unsuccessful login attempts,
PASPort will lock and disable your account.
CONTACT ADMISSIONS AND REGISTRATION
721-5117 (Ft McIntosh Campus) OR 721-4110 (South Campus)
5. If you have logged in to PASPort before, but DO NOT remember your PASSWORD, click
Recover your Password? link found below the SECURE ACCESS LOGIN.
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6. Type your User Name and click Submit button. Note: Usernames are case sensitive.
EX: enter username as “jsmith1234” NOT “JSMITH1234”
7. If you HAVE set up your secret questions, PASPort will display them here. You must answer
them correctly to proceed. Type your answers on the blank fields provided. Click the Submit
Answers button.
8. If your secret questions and answers HAVE NOT been set up, PASPort will redirect you to
the main page or you may select the click here to return to login screen link. Contact
Admissions & Registration office.
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9. Once you’re logged into PASPort, you MAY CHANGE your PASSWORD and SET UP YOUR
SECRET QUESTIONS by clicking on the My Account Link.
10. To change your PASSWORD, Click on My Account link. The “My Account Preferences”
screen will appear. Enter your current password, your new password, and your confirmation
password. REMEMBER to follow the password requirements displayed to the right. Click
Save Changes button to submit your request. (Note: passwords are case sensitive)
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11. “My Account Preferences” Screen will also allow you to change your Privacy Settings.
Currently they are set to “OPT IN” by system default.
12. To SETUP or CHANGE your Secret Questions and Answers select Click Here link.
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13. Type your answers on the blank fields provided. Create 1 secret QUESTION on the last row
and place your answer on the right side, followed by a question mark (?). Click SUBMIT
SETUP button to process your answers.
Secret Questions and Answers Setup
You have chosen to set up your secret questions and answers. You must supply your login
password to authenticate your setup. Your existing secret questions and answers setup will
be replaced with the new setup that you submit.
The secret question and answer pairs that you supply can be used to login if you forget your
password. The questions and answers that you provide should be difficult for others to guess.
The following question and answer constraints are in place:
14. Once your secret answers have been successfully submitted, return to the previous screen by
closing the page.
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15. Click Back to Pasport Home Tab link to return to your home page.
16. Your name will appear next to the “Welcome” greeting found near the top of the screen.
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17. Your PASPort student email address will also appear here: (username@students.laredo.edu)
18. Once you are done using PASPort, click on the “logout” icon to exit and close your account.
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Revised: 10/29/09
STILL HAVING TROUBLE WITH PASPORT??
Call Admissions & Registration:
Fort McIntosh Campus South Campus
Memorial Hall, RM 125 Billy Hall Student Center, RM 113
(956)721-5117 (956)794-4110
Email PASPort questions at:
pasporthelpdesk@laredo.edu
Please include your Palomino Id (EX: P00345678) or CWID;
DO NOT send us your SS# in the email.
Monday - Thursday Fridays
8 a.m. - 6 p.m. 8 a.m. to 12 Noon.
After 6 p.m. requests will be answered Monday morning.
Or catch us on the PASPort Helpdesk Chat (hours vary):
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