Keys to effective group communication with. Further, if possible, have each group include
no more than six to eight people so that everyone
gets involved. Any more, and people can hide.
Question: If you are asked to facilitate a large one working together is to break up the audience reviewing the goals for the session, it is time Question: How do you encourage participants
group discussion, how can you do so in such members into smaller groups, which makes it to ask the audience to break into small groups. in the small groups to open up and get to know
a way that encourages audience engagement much harder for people to hide, check out or The challenge is that many people will try to one another?
and participation? simply not participate with the larger group. put themselves into groups with colleagues they Adubato: Give specific direction regarding the
Adubato: It is often intimidating and outright know or interact with on a regular basis. Your expectation for the group and their time together.
scary when you are expected to go in front of a Question: As the facilitator, what is the first step? job as the facilitator is to encourage audience First, ask group mem-
large group and keep them involved, enthusias- T:7.5”
Adubato: After introducing yourself, mak- members to put themselves into groups with bers to introduce
tic and engaged. One of the keys to getting every- ing opening remarks and setting the tone by people they don’t know or don’t usually interact themselves and take
a minute to talk about
their role in the orga-
nization. You can’t
assume that every-
one knows each other
just because they see
where they fit into an
organizational chart. Steve Adubato
You can ask that they
each share an anecdote or personal observation
that says something meaningful about them. Then,
the group can start sharing their ideas.
IS YOUR WORKING CAPITAL Question: Is it necessary to have one group
leader in the small group?
WORKING HARD ENOUGH? Adubato: Not really. The danger is if you assign
one person to lead the discussion, again, it is an
invitation for the others to sit back and not con-
WE CAN HELP. tribute. However, it is important that the group
decide early on who will be the representative for
the group once the small-group work is completed
and it is time to present back to the larger group.
Question: If you are a group member and some-
one says something you absolutely disagree
with, how should you address it?
Adubato: Don’t be confrontational or criticize