TOPIC: Illinois State Revolving Fund’s Outreach for Economic Recovery Funding
DATE: Thursday, February 26, 2009 NEW DATE
TIME: 2:00 to 4:00 p.m. CST
• Webinar Test - Pre-Meeting
Before the Webinar, you must test your computer for compatibility with the system.
Run the new user test BEFORE the event by clicking on the URL below:
This will run a simple test and report back if any settings will prevent your
NOTE: A downloadable "plug-in" software is required. The system will ask you if you want to
download the plug-in and will not proceed with log-in until the download is complete.
• Email RSVP to Illinois EPA - Pre-Meeting
After you have run the Webinar test, please send an email to email@example.com with the
name(s) and organization of those who will be attending.
You will need to call-in to the following conference number AND
join the Internet Webinar to hear and see the presentation.
[Common problems/solutions are found on page 2.]
• Webinar Access - Day of Meeting
To access the Webinar on February 26, simply follow the link below. It should take you
directly to this Webinar. Once at the site, click “Join Conference.”
February 26 – “IL SRF Webinar”
Conference ID – 360593
NOTE: The system will not allow you to join more than 30 minutes prior to the start of the
conference. Please remember to enter your name and email when prompted. It is important for us
to know who you are when it comes time for questions/answers.
• Phone Access - Day of Meeting
Call-in Number: 1-866-299-3188
Access Code: 312-353-9287
To Mute Your Line: Press *, then 6. To ensure minimum disruption, please keep your line
on mute unless speaking.
To Unmute Your Line: Press #, then 6.
NOTE: We will have the conference line phones on mute during the presentation. You will be
able to hear the speakers, but you will not be able to ask questions until we unmute them all.
Contact Sarah Tadla at 217-558-4455 or firstname.lastname@example.org if you have questions or problems.
Common Webinar Problems/Solutions
Problem: I am on the EPA Webinar site, but I cannot find the title "IL SRF Webinar.”
Solution 1: If the meeting has not yet started, click on the "Scheduled Conferences" button. This should
bring up a list of available webinars. Click on the icon under “join or enroll for conference.”
Solution 2: If the meeting has started, click on the "Conferences in Progress" button. This should bring
up a list of available webinars. Click on the icon under join or enroll in conference.
Problem: I am unable to connect to the Webinar.
Solution 1: Go to http://hawkeye.epa.gov/imtapp/app/pubschconf.uix to join “IL SRF Webinar”. Select
the appropriate Webinar by date and time (as shown above). If you log on before the host does, our
Webinar will show up under “Scheduled Conferences.” If the meeting has already started, look for the
conference under “Conferences in Progress.” Click on the icon under “join or enroll for conference.”
Solution 2: If you are still having trouble, try the following link. http://portal.epa.gov/webconference
You should now be able to follow the instructions above and click on scheduled conference or conference
in progress (depending on when you join).
Solution 3 (Important): Because of the way the Webinar software works, if the host (U.S. EPA Region
5) is disconnected from the Internet, the conference will be ended and we can not restart the same
Webinar. The Webinar may still appear to be in progress, but you will receive an error message when
you try to join. To address this possibility, one backup has been created.
IL SRF Webinar – Backup1
If you notice that one of these is “In Progress,” please try accessing that Webinar. If we
use the backup, we will create Webinars on the fly (Backup 2, 3, etc.) and provide
participants with the appropriate IDs if needed.
Solution 4: See Other Troubleshooting support and frequently asked questions
http://www.oracle.com/technology/products/cs/user_info/ortc/webconf_index.html for other possibilities,
or contact us as noted below.
Problem: I can see the presentation but I am unable to hear the speaker.
Solution: Make sure you are dialed into the conference number provided on page 1. You cannot hear the
Webinar through the computer. You will only be able to hear via the conference line.
Problem: The Oracle tool bar is partially blocking my view of the presentation.
Solution: To hide the Oracle tool bar, click on the thumbtack icon at the top of the page. When you
move your mouse away from the top of the page, the tool bar will disappear. To make it reappear, move
your mouse back to the top of the page. Click on the thumbtack icon to retain the tool bar.
Problem: The presenter’s slides are cut-off on my screen.
Solution: Try adjusting your screen resolution to 1024 by 768. To adjust the screen resolution:
First go to "My Computer"
Then click on “Control Panel”
Then click on “Display”
Then select the “Settings” tab. Dragging the screen resolution almost all the way to the left should
bring up 1024 by 768.
Problem: I want to ask a question of the speaker, but the chat button either isn’t available or no one is
Solution: For purposes of this Webinar, we disabled the chat function. After the speaker finishes the
presentation, we will unmute all of the lines and allow time for questions.