Customer Care Statement
[insert your company name] will endeavor to provide outstanding levels of service to all our customers. It is our
intention to ensure that every customer can expect the highest quality of workmanship, customer service, be
treated in a courteous and friendly manner and be assured that they are in the best possible hands.
[insert your company name] will regularly audit our business to ensure that we are continuing to meet the
highest standards in the workmanship and customer service.
[insert your company name] is a pro-active business and continuous seeking to make improvements and we fully
recognize that the future of our Company relies upon our customers’ satisfaction.
Our objective is to provide each and every customer with the highest standard of customer l service at all times.
However, we recognize that things can go wrong from time to time and when this occurs we are committed to
resolving matters promptly and efficiently.
If you are dissatisfied in any way with the service we have provided or have any concerns or queries. You may
bring them to my personal attention.
[insert your name]
[insert name of Managing Director]
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