EMERGENCY PREPAREDNESS AND
Emergency preparedness involves educating oneself about emergency procedures so that
one is in the know and is not caught unprepared. Therefore, procedures for potential
emergencies such as fire, accidents, injuries, spills, utility (e.g. power) failures, evacuation,
etc., have to be planned. The primary aim of emergency procedures is to protect the
personal safety and health of everyone in the department. Once the life and safety of staff,
students and visitors has been preserved, attention is drawn to protecting the property of the
Although emergencies are usually unpredictable in both nature and timing, it is possible to
prepare for potential situations by developing simple procedures that may greatly reduce the
impact of an emergency on us. This document is a guide developed for staff and students of
the department to prepare themselves for emergency situations that may arise.
This document is applicable to all staff, students and visitors of the Department of Medicine.
USEFUL TELEPHONE NUMBERS
Emergency Telephone Numbers
995 Fire /SCDF-Ambulance Give clear indication of location, contact
999 Police number and possible cause of injury, if any.
Medical Assistance/First Aid
67761631 University Health Service 0830 to 1800 hours
65162880 ( Monday to Friday)
67795555 National University Hospital (Main Line)
67725000 National University Hospital (Emergency Service)
24 Hours Security Hotlines in NUS and NUH
65161616 NUS Campus Security Hotline
65162365 NUS Security Post - BioSciences Complex Block S16
Contact numbers of person in-charge in Department of Medicine
67759301 Department of Medicine Safety Officer Dr Zhou Lei
NUH, Level 3,
67724038 Gastro Translational Research Lab Mrs Lim Thiew Peng
NUH, Level 3,
67751471 University Medicine Cluster Satellite Lab Ms Yeo Soh Bee
67759301 Department of Medicine Research Lab Ms Seet Bee Leng
Block 16, Level 9
INCIDENT AND ACCIDENT REPORTING
All incidents or accidents and injuries are to be reported by the department safety officer to
OSHE within 24 hours via online reporting, termed as “Accident/Incident Reporting System”
(AIRS) using the following link: https://staffweb.nus.edu.sg/oshe/submit_airs.htm.
a. Remain calm.
b. Activate the fire alarm by pulling the lever on the pull station or break the
glass station (older system)
c. Report the fire to Security Post (NUH or NUS) and Fire Department.
d. Immediately proceed to the assembly point with the doors closed behind you.
e. Carry out the roll call of staff and students when you reach the assembly point
and report the status (any missing persons) to the Security Officer.
f. Do not return to the building until permission is granted.
* If the fire is small and safely manageable, attempt to put out the fire by using
the nearest appropriate fire fighting equipment, i.e. fire extinguisher, fire
blanket, or hose reel.
2. ACCIDENT AND INJURY
a. Do not conduct any rescue operations unless you know for sure how to
perform a proper rescue and the situation is safe. Careless rescue operations
may endanger the rescuer, for example, the victim is in contact with live
b. Do not move an injured person when there are signs of spinal injury or bone
c. Keep the injured or ill person comfortable and lying down.
d. Give first aid if necessary.
Accidental inoculation injury, cuts and abrasions
a. Remove protective clothing and wash the affected area with running water.
Seek medical help at the University Health Service or NUH Emergency
Services, if necessary.
b. If it is an inoculation injury, apply first aid by making it bleed, wash well and
cover if necessary. Seek immediate medical attention
c. Inform the department safety officer, person in-charge of lab and the Principal
Investigator about the nature and cause of the wound and the possible
organism or agent involved, if any.
3. CHEMICAL SPILLS
Refer to the Medicine Safety Website SOP “Handling Chemical Spills”:
4. BIOLOGICAL SPILLS
Refer to the Medicine Safety Website SOP “Handling Biological Spills”:
5. POWER FAILURE/OUTAGE
a. Remain calm
b. If there is a power failure, determine the extent of the problem (whether it
affects an isolated area, building, etc).
c. Turn off and unplug all appliances and equipment. This will prevent injury and
damage to equipment and fire. Power can be restored more easily when the
electrical grids or systems are not overloaded.
d. Call NUS Office of Estate & Development Maintenance Services at 65161515
or NUH Keppel maintenance unit at extension 5222.
e. Have torchlight handy for moving around in darkness. Do not light candles,
especially when power outage occurs in the lab.
6. LIFT ENTRAPMENT
a. Remain calm.
b. Press the alarm button.
c. Communicate with the Security personnel through the intercom unit.
d. Be patient and wait for help.
e. Never try to force open the lift door or get out through the manhole at the
ceiling of the lift car. Such attempts may be fatal.
7. EMERGENCY EVACUATION
An evacuation is an organized withdrawal from a building or area to reach a safe
location. Such protective action may be ordered in certain emergency situations
such as release or leakage of hazardous materials, fire, etc. When an evacuation is
necessary, police, fire, university safety personnel will advise staff, student and
visitors through the public address system or other appropriate means.
a. Stay calm
b. Turn off unnecessary equipment and electrical appliances.
c. Leave your workplace quickly closing the door behind you.
d. Follow instructions from emergency personnel and the directions provided for
safe routes of evacuation, nearest exits, etc
e. Before opening doors, check if they are hot. (Do not open door if hot).
f. Walk, do not run.
g. Do not push or jam passageways
h. Keep noise to a minimum so you can hear emergency instructions.
i. When walking down stairs, be orderly by keeping to the right. Use handrails, if
j. Once outside the building, move quickly from the building
k. Watch for falling debris
l. Remain with your colleagues so that all can be accounted for
m. Do not return to the building until notified that it is safe to do so.
Revised by Safety Website Team
Revised on 22 October 2009
Endorsed by Professor Ho Khek Yu
Department of Medicine