Terms of Reference for the ICT Working Group at Country Level
27 April 2009 – Version 1
The ICTWG is the coordination organ for all issues related to the provision of Information and
telecommunications services to the humanitarian community in any given mission.
a. Serve as a forum for all humanitarian partners to share information, resources and
ideas relating to information and communications technology (ICT) in any mission.
b. Ensures emergency preparedness in advance of possible emergencies by
identifications of gaps and preparation of plans to address them.
c. Promotes One UN ICT solutions and plans where applicable.
d. Promotes use of standard, inter-operable ICT solutions across humanitarian
e. Serves as an ICT coordination Body.
f. Serves as an open forum for all discussions relevant to ICT issues.
g. Coordinate and develop, to the extent possible, common inter-agency ICT
h. Serves as a single point of contact towards hosting government.
a. Membership is voluntary.
b. All humanitarian organizations with operations in the country (i.e. UN, International
Red Cross/Red Crescent, NGOs, international organizations, partners) are strongly
encouraged to participate in the ICTWG.
c. Additionally host government representatives are welcome to participate.
d. Representatives from commercial companies may be invited to participate on an
ad-hoc basis to serve as technical resources, if in the best interest of the overall
WG objectives, and where no conflict of interest is present. Commercial entities
shall not have right to vote or in other ways influence the ICTWG outcomes.
a. ICTWG will designate a Chair, normally the senior ICT official of the UN
agency/NGO which has the strongest or at least adequate ICT capacity on the
ground. An Agency having such capacity is however not obliged to take the
b. Chairmanship may rotate among key agencies, provided that it is agreed by all
4. Modalities of Operation
a. ICTWG meets based on the schedule agreed by members.
b. Minutes of meeting are taken, draft is distributed to members who attended for final
approval, and final version distributed to the whole local ICT community, the
Humanitarian Country Team as appropriate, and to key partners at the global level.
5. Sub Working Groups
The ICTWG may establish sub working groups, with specific Terms of Reference, as
appropriate to address local requirements, and typically may include one or more of
a. Inter Agency Telecoms Sub working group:
b. Inter Agency IT Sub working group:
c. ‘Deliver as One’ ONE UN ICT Sub working group (Where ONE UN initiative is in place)
i. Promotes sharing ICT infrastructure capabilities between the different
ii. Facilitate technological designs to support ONE UN Activities as needed and
requested thru the UNCT.
d. Other country specific groups as appropriate.