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Warwickshire County Council

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Warwickshire County Council offers technical support to 249 schools in the United Kingdom (U.K.). As computers become core teaching and learning tools, the council needs to provide solutions that serve the increasing demand for technology for students, even as budgets become tighter. The council also wanted to build an infrastructure for students to access the network from home. By adopting Windows Server 2008 R2 with the Windows 7 operating system, the council streamlined centralised services, and immediately saved an estimated £100,000 (U.S.$148,000) a year in running costs, while decreasing its carbon footprint. The resulting infrastructure is now ready to provide the extra bandwidth needed as schools move towards equipping every student with a home computer. Ease of management means the council can increase the number of computers by four times without additional operating costs.

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  • pg 1
									                                               Council Gears Up to Give Students Mobile
                                               Computers and Saves Thousands of Pounds



Overview                                       ―Instead of asking if they can have an application to
Country or Region: United Kingdom
Number of Employees: 15,500                    use next term, teachers can request applications
Industry: Education—Primary and
secondary schools
                                               and receive them before their next lessons.‖
                                               Chris Page, Technical Development Manager, Warwickshire County Council
Customer Profile
The Warwickshire County Council Central
ICT Development Service employs 35
staff who focus on providing ICT services
to local schools—from technical support,       Warwickshire County Council offers technical support to 249
to deploying advanced technology.              schools in the United Kingdom (U.K.). As computers become
Business Situation                             core teaching and learning tools, the council needs to provide
The council needed to upgrade its              solutions that serve the increasing demand for technology for
infrastructure to fulfil the need for faster
technology in classrooms. It also wanted       students, even as budgets become tighter. The council also
to build the foundations to support            wanted to build an infrastructure for students to access the
computers at home for every student.
                                               network from home. By adopting Windows Server 2008 R2 with
Solution                                       the Windows 7 operating system, the council streamlined
Windows 7 and Windows Server 2008 R2
were deployed to provide cost-effective,       centralised services, and immediately saved an estimated
progressive technology in Warwickshire         £100,000 (U.S.$148,000) a year in running costs, while decreasing
schools.
                                               its carbon footprint. The resulting infrastructure is now ready to
Benefits                                       provide the extra bandwidth needed as schools move towards
 £100,000 saved a year
 Simplified adoption
                                               equipping every student with a home computer. Ease of
 Increased efficiency                         management means the council can increase the number of
 Improved learning experience
 Anywhere, anytime access
                                               computers by four times without additional operating costs.
                             Situation                                       value to schools. He spent a day with his
                             Warwickshire, in the West Midlands, in          team at Microsoft U.K. headquarters in
                             England, is best known as the birthplace of     Reading, evaluating how Windows Server
                             William Shakespeare. In fact, many great        2008 R2 would best fit the council’s needs.
                             literary figures were born or educated in
                             the county, including George Elliot,            Several schools in Warwickshire had an
                             Elizabeth Gaskell, and Philip Larkin. It’s no   immediate use for Windows Server 2008 R2
                             surprise that quality education has long        and Windows 7. Microsoft recommended
                             been a tradition in Warwickshire, home to       Microsoft Gold Certified Partner OCSL to
                             the oldest surviving boys’ school in the        help the team conduct a pilot programme
                             country.                                        at Ash Green School, using 25 Virtual
                                                                             Desktop Infrastructure (VDI) suites
                             Education continues to be an important          connected to a single server. Anthony
                             facet of life in Warwickshire as schools        Lander, Senior Systems Engineer at
                             embrace 21st-century teaching and               Warwickshire County Council, says: ―We’ve
―One of the most             learning tools. Warwickshire County             built up a good Microsoft skill set over the
                             Council Central ICT Development Service         years, but we didn’t have expertise in VDI
obvious things I             has risen to this challenge since 1999 by       technology. Working with OCSL was a
noticed about the            offering schools the latest technology          valuable experience because its experts
                             available, with a strong emphasis on            could fill in the gaps in our knowledge.‖
Windows Server 2008          Microsoft products. Chris Page, Technical
                             Development Manager at Warwickshire             After an initial meeting in July 2009, the
R2 adoption was the          County Council, says: ―ICT has become so        complete deployment took just six weeks.
smooth deployment.           important to the process of learning that       OCSL spent a week at the Warwickshire
                             on one occasion a school closed for the day     County Council office reviewing
Warwickshire can now         because the technology wasn’t working.‖         requirements for deployment. The OCSL
                                                                             team then documented all requirements for
replicate it with            It was clear that ICT was becoming mission-     the Warwickshire team to follow and wrote
confidence at other          critical in the classroom. As the council       a technical white paper. Jane Ayres,
                             faced increasing pressure to provide better     Director at OCSL, says: ―Although this
schools.‖                    and faster technology, its strategy has         particular implementation was niche, it was
                             expanded to ensure that every student can       very quick. Our main task was to integrate
Jane Ayres, Director, OCSL
                             have an individual home computer within         the school’s custom-built applications, and
                             the next two years. Any solution had to be      make sure they were working in the way
                             flexible enough to allow for demand             the client needed them to work. We
                             caused by this expansion of provision. It       virtualised the applications on Hyper-V,
                             also had to be scalable enough to use in a      ensuring they will always be available.‖
                             variety of learning environments.
                             Considering the limited resources in the        Lander and his team deployed the system
                             public sector, any solution adopted had to      at the school and trained the on-site
                             be cost effective, while also supporting the    technician within two weeks. Now students
                             council’s sustainability agenda.                and staff can access Windows 7 anywhere
                                                                             on campus and from home. Students using
                             Solution                                        the computer lab equipped with VDI suites
                             When Page heard about the Windows               see their own individual desktops as if they
                             Server 2008 R2 early adopter programme,         each had their own computer.
                             he immediately realised it would offer good
                                       Central services at Warwickshire County         Choosing Microsoft subscription licensing
                                       Council Central ICT Development Service         for education—the Schools Agreement—
                                       are running on Windows Server 2008 R2.          further adds to the savings, while
                                       ICT staff can now monitor and maintain the      virtualising applications gives schools
                                       systems at Ash Green and the four other         access to more software while costing less.
                                       schools that have already deployed
                                       Windows Server 2008 R2. Windows                 Ease of Deployment Simplifies Adoption
                                       Automated Installation Kit and the              A familiar Microsoft interface combined
                                       Microsoft Deployment Toolkit add low-           with the expertise of the in-house and
                                       touch installation features to the system, so   OCSL team simplified deployment. ―One of
                                       ICT administrators can deploy systems from      the most obvious things I noticed about
                                       a central location.                             the Windows Server 2008 R2 adoption was
                                                                                       the smooth deployment,‖ says Ayres.
                                       Benefits                                        ―Warwickshire can now replicate it with
                                       Streamlined centralised services provide a      confidence at other schools.‖
―Twenty virtualised                    cost-effective way to put progressive
                                       technology into Warwickshire schools.           This ease of deployment was an important
servers run on one                     Technology advances increase more rapidly       factor—fast turnaround is paramount in
physical server, so in                 every year along with educational               schools, where all deployments need to be
                                       requirements, so the flexibility and            completed during the school holidays.
addition to cutting                    scalability of Windows Server 2008 R2 is
                                       critical. As educators, schools often feel      Streamlined Management Saves Time
electricity costs, we’ll               responsible for preserving resources for        and Increases Efficiency
buy less hardware—                     future generations, promoting the green IT      A centralised system, running a virtualised
                                       agenda as much as possible.                     environment saves valuable resources and
and those aren’t the                                                                   improves the services schools receive. For
                                       Efficient Systems Save More Than                example, Warwickshire can now employ
only savings we’re                     £100,000 a Year                                 one person to monitor filtering systems for
going to see.‖                         Virtualised systems run more servers with       200 schools. The council could increase the
                                       less equipment, decreasing power and            number of computers four times without
Chris Page, Technical Development
                                       cooling costs by an estimated £100,000          additional operating costs. Alwyn Waine,
Manager, Warwickshire County Council
                                       (U.S.$148,000) a year. ―Twenty virtualised      Service Development Officer for
                                       servers run on one physical server, so in       Warwickshire County Council, says: ―This
                                       addition to cutting electricity costs, we’ll    way, we deliver top-quality services with
                                       buy less hardware—and those aren’t the          significant savings.‖
                                       only savings we’re going to see,‖ says Page.
                                                                                       With Windows Automated Installation Kit
                                       The council will also save money on             and Microsoft Deployment Toolkit,
                                       equipment at each school. Windows 7             Warwickshire can create a central image
                                       needs less memory resource to operate, so       with applications delivered by App-V, and
                                       personal and portable computers will not        deploy it without having to visit every
                                       need to be replaced as often. With VDI          desktop. ―This saves a lot of time,‖ says
                                       technology, whole classrooms of students        Page. ―With App-V, instead of asking if they
                                       can work individually from one physical         can have an application to use next term,
                                       server hosting multiple operating systems       teachers can request applications and
                                       with multiple monitors—resulting in even        receive them before their next lessons.‖
                                       more savings.
                                       Streamlined System Increases                      online, while administrative data and
                                       Productivity and Improves Learning                student records are stored and accessed
                                       Experience                                        electronically. Combined, Windows 7 and
                                       Streamlined systems in Windows 7 make it          Windows Server 2008 R2 provide extra
                                       easy to access files and frequently used          security features for important data and
                                       applications. Tasks such as printing and          applications.
                                       saving files are also quicker and easier. Staff
                                       spend less time on administrative tasks and
                                       more time improving the learning
                                       experience for students.

                                       When lessons are conducted using
                                       classroom computers, many students
                                       download the same files from the school’s
                                       central server at the same time. ―With
―With Windows 7 we                     Windows 7 and Windows Server 2008 R2,
                                       we can use BranchCache to reduce strain
can provide a secure,                  on the network by cutting down on the
consistent user                        amount of traffic. Now, without computer
                                       delays, teachers can keep up the pace of
environment. Users will                lessons, and students are less likely to be
                                       distracted,‖ says Lander.
be able to log on at
home or in the airport                 Anywhere, Anytime Access Improves the
                                       Learning experience
exactly as they do at                  When teachers and students take work
                                       home with them, the DirectAccess feature
school.‖                               provided by Windows 7 and Windows
Chris Page, Technical Development      Server 2008 R2 will reduce the time it takes
Manager, Warwickshire County Council   to log on to the system remotely. Page
                                       says: ―With Windows 7 we can provide a
                                       secure, consistent user environment. Users
                                       will be able to log on at home or in the
                                       airport exactly as they do at school.‖

                                       DirectAccess will also help Warwickshire
                                       contain costs. Page says: ―For children that
                                       are in the care of the authority, we currently
                                       deploy a virtual private network (VPN)
                                       solution. We hope to replace this with
                                       DirectAccess. This will save £100 a student
                                       as we will no longer need the VPN
                                       hardware and licence.‖

                                       Security is also important in an educational
                                       setting. Children of all ages are conducting
                                       research and accessing learning materials
For More Information                                  Windows Server 2008 R2
For further information about Microsoft               Windows Server 2008 R2 is the latest
products and services, please visit:                  version of the Windows Server operating
www.microsoft.com/uk                                  system from Microsoft. With Windows
                                                      Server 2008 R2, you can create solutions
or call 0870 60 10 100*                               that are easier to plan, deploy, and manage
                                                      than with previous versions of Windows
For hearing impaired customers with a                 Server. Building on the features, security,
Minicom, contact: 0870 50 30 400*                     reliability, and performance provided by
                                                      Windows Server 2008, Windows Server
*Lines are open 8am–6pm, Monday to                    2008 R2 extends connectivity and control
Friday. Please note, numbers prefixed                 to local and remote resources. This means
0870 will be charged at national call                 that your organisation can benefit from
rates. For details of national call rate              reduced costs and increased efficiencies
charges, please contact your                          gained through enhanced management
telecommunications provider.                          and control over resources across the
For more information about OCSL                       enterprise.
products and services, call (0845) 605
2100 or visit the Web site at:                        For more information, go to:
www.ocsl.co.uk                                        www.microsoft.com/WindowsServer2008R2

For more information about
Warwickshire County Council products
and services, call (01926) 410 410 or visit
the Web site at:
www.warwickshire.gov.uk




                                                      Software and Services
                                                        Microsoft Server Product Portfolio
                                                         − Windows Server 2008 R2 Enterprise
                                                         − Windows 7
                                                        Technologies
                                                         − Hyper-V


This case study is for informational purposes only.
MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
IN THIS SUMMARY.

Document published December 2009

								
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