How to Connect to Wireless PittNet on Your Windows - PDF

							                                                                                                                Technology Help Desk
                                                                                                                 412 624-HELP [4357]
                                                                                                              http://technology.pitt.edu


          Connecting for Windows Users with the Wireless PittNet Connect CD

                                                              Overview
The University of Pittsburgh’s Wireless PittNet service provides wireless network access to all University of Pittsburgh students,
faculty, and staff. Before connecting your Windows computer to the wireless network, you will need the following:

         Windows XP, Windows Vista, Windows 7, or Mac OS X 10.3 and higher
         Note: The PittNet Complete CD is not compatible with Windows 7. You can manually connect your Windows 7 computer to
         Wireless PittNet.
         802.11 b/g-compliant wireless network card that supports the 802.1x standard and WPA (Wi-Fi Protected Access)
         PittNet Complete CD
         A valid University Computer Account

The PittNet Complete CD is available at all campus computing labs and at 204 Bellefield Hall.

                                                         Installing the CD
1.   Uninstall your current anti-virus software. If you are a Windows user, click Start, then Control Panel, and then Add or Remove
     Programs. Click on your anti-virus software in the list of programs and then click the Remove button.

2.   Insert the PittNet Complete CD in your computer’s CD drive and follow the instructions that appear on the screen.

     Note: DO NOT remove the CD unless the instructions ask you to do so. Your computer will reboot up to two times while the
     CD is running.

     After the CD has completed all the steps, you will be ready to use Wireless PittNet.


                                                   Connecting to Wireless PittNet

Take your computer in the vicinity of one of the wireless access locations listed on wireless.pitt.edu and complete the following
steps.

Windows Vista

1.   Click the Start button and then click Connect To.

2.   Select WIRELESS-PITTNET and then click Connect.

3.   Click Enter/Select additional log on information.

4.   Enter your University Computer Account username and password and click OK.




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Windows XP

1.   Double click the Cisco Secure Services icon in the system tray. The Cisco Secure Services icon is designated by a blue house
     and is located near the time display in the bottom right corner of your screen.

2.   Click the Manage Networks tab.




3.   Select the WIRELESS-PITTNET profile and click Connect.




4.   Enter your University Computer Account username and click Send.

5.   Enter your University Computer Account password and click Send.

6.   Once the Cisco Secure Services icon turns green, you are authenticated to the University’s wireless network. Open a Web
     browser to begin using the service.

Mac OS X 10.3 and Higher

1.   Open the Internet Connection application.

2.   Click the 802.1x tab.

3.   Click Connect.



                              Connecting to Another Wireless Network with Windows XP
The PittNet Complete CD installs the Cisco Secure Services client on Windows XP so that they can connect easily to Wireless PittNet.
If you would like to use a different wireless service from somewhere outside the University’s network, you will need to disable the
Cisco Secure Services client before connecting to that service. For example, your local coffee shop may offer wireless service, or you
may have a wireless service provider at home, or while traveling you may wish to use wireless service provided in another city.

Note: Windows Vista, Windows 7, and Mac OS X users do not need to use these instructions because the PittNet Complete CD does
not install the Cisco Secure Services client on these operating systems.

To disable the Cisco Secure Services client so that you can use a different wireless service, complete the following steps:

1.   Single click the Cisco Secure Services icon.

2.   Click Enable Client to deselect it. This will remove the check mark from the listing.




3.   After approximately 10 seconds, the Windows Wireless Zero Configuration software will be re-enabled on your computer. You
     can use this configuration to connect to another wireless network.

To enable the Cisco Secure Services client to use Wireless PittNet again, complete the following steps:

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1.   Single click the Cisco Secure Services icon.

2.   Click Enable Client to select it. This will add a                    check mark to the listing.




3.   After approximately 10 seconds, Cisco Secure Services will be re-enabled on your computer.


                                                    Questions and Feedback
The Technology Help Desk at 412 624-HELP [4357] is available 24 hours a day, seven days a week to answer your technology-
related questions. Questions can also be submitted via the Web at technology.pitt.edu.




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