Complaints Form Performance Competence Policy Procedure

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					                                              Complaints Form
                   Performance & Competence Policy & Procedure
Doc No: BO123                                                 Last Modified: 25 March 2009
Approved By: Executive Committee                              Revision No.: 1


Client Name:

Client Location

Tel:                                          Email:

Date of Verification:                         BEE Online Certificate
                                              Number:
Nature of Complaint:




Signature of Complainant                      Date:
Position in Company
FOLLOWING SECTION TO BE COMPLETED BY BEE ONLINE
Root Cause Investigation:




Recommended Corrective Action:




Signature of Investigator                     Date:
Position in Company
Date
MD review of recommendation                   MD    Signature     of
Date:                                         Approval
Date Outcome Communicated to
Client
Date Closure of Complaint




BO123-01 - Complaints Form                                                     Page 1 of 1