EMS Communication Systems
EMS Professions Temple College
Topics
• • • • • Benefits of EMS Communication Systems System Elements Radio Systems The Future Patient Radio Reports
Benefits of EMS Communication Systems
• • • • • • • • Point of Receipt for Service Request Assignment of Appropriate Resources Pre-arrival Instructions Notification & Dispatch of Resources Incident Tracking Safety (EMER button & AVL) System Status Monitoring Mechanism Data Management & Research Tool
System Elements
• 911 & 311 Access Points • Communications Center Staff
– Call Taker – Dispatcher
• Field Receiving Units
– Pager, Radio, MDT, Printer, Field Comm Center
• Field Transmitting Units
– Mobile/Portable radio, MDT, Cellular phone, Field Comm Center
• AVL
System Elements
Early Dispatch Consoles
System Elements
Call Taker Position
Dispatcher Console
System Elements
Enhanced 911 Screen
System Elements
Mobile Communications Center
System Elements
Media TVs
Comm Consoles
Emergency Operations Center
Radio Systems
• Terminology
– Frequency vs. Band – Simplex vs. Duplex – Repeater System
• VHF • UHF
– Most common for emergency medical uses
• 800 megahertz • 900 megahertz
The Past
1961 Dispatch Center
53
The Present & Near Future
Mobile Data Terminal (MDT) & Laptop PC
Enhanced 911 Screen Medical Priority Dispatching & Prearrival Instructions
Dispatch Center of the Future
Patient Radio Reports
• Communicates Info to Receiving Facility • Allows Receiving Facility to Prepare • Should be:
– Brief, Pertinent Info – Confidential – Descriptive of the Patient’s Status
• Requires Practice to Become Proficient
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