With this particular installation, Muller Martini introduced a brand-new component to its training process: e-Learning. Studies have shown that e-learningcan lead to increased retention and a stronger grasp of the subject at hand, primarily because the components (e.g., audio, video, interaction, etc.) work in tandem to reinforce the message. "The newer generation of people that are coming up are more in tuned with computers, the Internet, and electronic controls, and are more visually oriented.
13 finishing up By Dan Denue and Fred Jones How A ‘Touch Of Technology’ Can Invigorate the Training Experience N o matter how technologically six to ten hour e-training session, advanced and intuitive today’s conducted within a quiet classroom set- machines are, there remains one ting. Using a laptop computer that was critical component that enables them to projected onto a white board screen, run effectively: the operator. Print opera- the Muller Martini trainer helped facili- tions worldwide spend a considerable tate a variety of electronic multimedia amount of money to obtain the very learning tools, that included PowerPoint best in pre- and postpress machinery presentations and video. Tests were so they can meet their clients’ contin- administered following the completion ued demands. That’s why a dedicated of each e-module, and general group as- commitment to employee training sessments were made in terms of what needs to be an integral part of that areas needed further reinforcement. investment. What’s more, training pro- grams that integrate digital components 3. Classroom lecture. Continuing within are likely to be more easily embraced— a focused classroom environment, the and assimilated—by today’s workers. Muller Martini trainer then reviewed and reinforced the lessons learned from Case in Point: Webcrafters Inc. the e-learning modules, and fielded any In order to grow market share, Webcraft- questions the trainees had. The group ers, a family-owned, Wisconsin-based was also provided individual Primera tors before their shift started, they were ➜ Accelerated return on investment. book manufacturing services company, Operator Manuals for further reference just extremely impressed with what they Since the machine and products are recently installed Muller Martini’s and note taking. had gotten from just their first eight up-and-running as soon as possible Primera E140, a state-of-the-art saddle or so hours of training. And we hadn’t after installation, the duration for return stitcher with runs at up to 14,000 4. Hands-on. After the completion of put a single piece of paper through the on investment shortens, and profits are cycles per hour. A comprehensive, classroom training, it was back to the machine yet.” realized faster. effective training program was critical plant floor and the Primera for some to meeting that objective. Webcrafters’ troubleshooting. Each operator was Why is training so important? ➜ Prolonged machine life. A good train- four-shift operation mandated that a equipped with a headset, and the ing program covers maintenance as total of eight employees (each with vary- trainer utilized a wireless microphone ➜ The printing industry is experiencing well, further reducing downtime. ing levels of experience) be trained: four so as not to disrupt surrounding unprecedented turnover. primary operators, two engineers, and co-workers. Better still, the wireless ➜ Increased employee engagement. two maintenance workers. mike allowed for clear communication ➜ There is a shortage of skilled labor. Effective, innovative training creates a between the Muller Martini trainer and highly positive workflow. It unleashes an With this particular installation, Muller the class participants. ➜ Technical colleges have eliminated energy and interest that has employees Martini introduced a brand-new compo- apprenticeship programs. not only eager to participate, but allows nent to its trainin
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