Consider using on-site formal training and have everyone trained at the same time so everybody is working from the same playbook. Don't just focus training solely on equipment familiarization. When I am conducting rental employee training for clients, I also train them in process, procedures, teamwork, safety, and particularly stress the importance of doing their tasks efficiently. It's amazing how much time is inadvertently wasted every day.
E Y E O N R E N TA L Eye on the Future Shape your rental business by wisely managing expense cuts now I t’s too early to say for certain, but many of cess, so you should attempt a wide variety of strategies the rental business owners and operators I’ve to help make the best use of their time. been talking to are starting to become more Consider using on-site formal training and have optimistic. They are telling me that their local everyone trained at the same time so everybody is economies are just starting to rebound. Even though working from the same playbook. Don’t just focus they sense the worst might be over, they say their busi- training solely on equipment familiarization. When nesses are still feeling the pain. All have made cuts to I am conducting rental employee training for clients, adjust their expenses. I also train them in process, procedures, teamwork, Whether your local economy is rebounding or simply safety, and particularly stress the importance of doing bouncing, it’s difficult for some to think much about their tasks efficiently. It’s amazing how much time is the future when for so many months in a near crisis inadvertently wasted every day. Structured training mode. Even though it has been necessary to focus on should be one of a rental business’s top initiatives. A expense reduction and related issues in the near term, series of company-wide training sessions are definitely it’s important to stay aware of the potential longer-term worth the investment. consequences of actions you have been forced to make. Also, consider developing and implementing a true Some of the consequences will no doubt be positive performance appraisal system. This is a vital ingre- for the future as well, but some of the unintended con- dient for maximizing employee productivity. Most sequences could hurt your business down the road if training strategies will not produce the huge divi- you don’t implement ways to minimize any negative dends you desire without an effective performance effects on your business. appraisal system in place. Important components of So, take an objective look at each of the expense an effective training program are the measuring of reductions you have made. Do certain cuts made in your advertising, for example, make sense for the future? I know that some rental business owners have dramati-
Pages to are hidden for
"Eye on the Future"Please download to view full document