Amid changes in the federal administration and new tax laws, New York State tax practitioners responding to the 2009 annual survey continue to report utilizing the most popular tax software products. Overall ratings for both tax compliance products and tax research resources were very close to those from the 2008 survey, indicating respondents are generally satisfied with tax software. The three dominant tax software vendors continue to be CCH, Intuit, and Thomson -- each offering multiple tax preparation or tax research products. These vendors' products represent 315 of the 339 (93%) tax preparation and 249 of the 311(80%) tax research software package ratings provided by this year's survey respondents. Cost has historically been a source of dissatisfaction to participants of this survey. The most important feature of both tax preparation and tax research software continues to be ease of use, although vendors promote their technical support and training initiatives.
A Clear Look at Tax Software: 2009 Annual Survey of New York State Practitioners Susan B Anders; Carol M Fischer The CPA Jou
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