Search is difficult, and the solution is not just a lot of technology. Effective search requires effective information management. The author has a fairly basic view of what information management is all about. This includes: 1. Can I find all the information I need to make a decision? 2. Can I trust the quality of the information I have found? 3. Where should I publish this document so that it can be of the greatest value to the organization? This all seems so simple. Yet getting to that level of simplicity and clarity takes a great deal of effort and vision. The major problem is deciding who in the organization is going to be responsible for developing and implementing the strategy.
eureka MARTIN WHITE Search, Well-Done When I start up a project for a client, I am always interested in the metadata on the documents the client gives me. Sometimes the documents are not dated and there is no author, just a o ver the past few years I’ve discovered that I enjoy cooking. The reason I’d not learned this earlier was not so much that I would or could not cook, but rather because my wife is so good at it. However, Cynthia provides first-aid support for a soccer club on alternate Saturdays, so I department. Individual pages have no header or footer, so if they are printed out and circulated there is no way of identifying the original document. The title of the document can often be unintelligible, especially if it is a PowerPoint file. There has to be a set of procedures in place so that documents have the basic decided to try my hand at a few recipes rather than buy a ready metadata needed to provide an appropriate level of confidence in meal at Marks & Spencer. As I started my working life as a the information contained in the document, and the same goes for chemist, I became rather interested in the science of cooking, a database or any other file type. One of the issues here is setting which has enabled me to tweak recipes to come up with things out standards of stewardship for information. “Once written, best that really hit the spot for both of us. I’ve managed never to forgotten” is just not good enough. Even if you have moved on in use the same recipe twice, and that challenge alone has been the organization, does your successor ensure that documents you very stimulating. wrote are updated as appropriate? Search appliances can be rather like a ready meal. They are The searcher then sits down and, using the information almost instantly available; all you have to do is slot them into a retrieved, prepares another document. Then comes the third server rack the way you would a meal on to a tray in the oven. question: “Where should I publish this document so that it can be The meal can be quite satisfying if all you need is “food,” but you of the greatest value to the organ
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