A question on getting the most out of interim employees is answered. During difficult business periods, firms rely heavily on their credit and collections departments to help them improve cash flow and profitability and typically bring in temporary staff for one area or for a combination of a few areas. In many cases, interim professionals are asked to focus on tasks that will have an immediate impact on cash flow. Here are some steps you can take to get the most benefit from interim staff: 1. Understand their strengths. 2. Have a clearly defined role. 3. Offer them the employee treatment. 4. Find the best fit.