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344 Spring Meadow Rd, Houston, TX 56578 | (405) 345-7654 | email@example.com Karla Kimball PROFESSIONAL ELM Engineering, Houston, TX EXPERIENCE VP of Operations, 1989 – 2008 • Instituted a Remanufacturing Program for customer equipment, generating $2.5 million in new revenue • Designed a new $5 million, 25,000 square foot facility for remanufacturing, new equipment assembly, machine shop, and training facility • Established a new Service Department staffed with 12 Service Engineers providing customer service to 100+ customers across the US, Canada and Mexico based clients – generating $1 million in new revenue • Oversaw application testing for large, blue chip customers, including new product development and identification of production costs • Installed mini-maximum stock movement practices, reducing spare parts stock by 40% and increasing sales by 380% • Architected Middle Management organizational layer, including a Spare Parts Manager, Service Manager, Plant Manager, Safety Team and Design Department • Established a Cost and Profit Center used by management to analyze high level financial and performance metrics • Founded a Training Center with a comprehensive course offering for clients, resulting in new customers and 80% gross profit margins • Promoted from Director of Operations to VP of Operations of leading manufacturer of Compact Presses for the Powder Metal and Ceramic Industry, assuming responsibility for $5 million organization with $850,000 budget and 25 employees Siemens, Houston, TX Service Manager, Global Markets, 1987 – 1988 • Responsible for managing 60+ Service Engineers and $8 million in annual sales – including new equipment start up, customer side repairs, and providing training • Oversaw customer application testing and ensuring product quality, generating invaluable product feedback and generation of new equipment sales Spare Parts Manager, 1986 – 1987 • Improved response and delivery time by 20% through improved supplier management Service Engineer, 1974 – 1985 • Responsible for new equipment start up and providing training to customers • Installed two compacting presses for Ferrite during a $20 million project in China – also assumed responsibility for initiating production and providing customer training EDUCATION University of Texas, Houston, TX Bachelor of Science in Mechanical Engineering • GPA: 4.0/4.0 ASSOCIATIONS • Member of APMI International
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