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Syllabu 3240 Fall 2008 OL1 by NiceTime

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									Syllabus

Instructor Information
Name:           Dr. Gerald E. Calvasina
Email:          calvasina@suu.edu
Office location: 309 B Business Bldg.
Phone:          435-586-1976
Course Information
Course title:   Human Resource Management
Course          MGMT3240
number:
Course          Business Management
discipline:
Course          The study of the effectively selecting, utilizing, assessing, and developing human resources
description:    as well as the role of the human resource department in administering human resources in
                a changing and demanding environment. Prerequisites: MGMT 3240 or instructor
                approval. (Fall, Spring, Summer).
Course date:    Monday August 25, 2008 through Friday December 12, 2008
Location:       eLearning
Course Goals
Course goals:   The course is designed to help develop a working knowledge of the theory and practices
                associated with selecting, utilizing, assessing, and developing human resources as well as
                the role of the human resource department in administering human resources in a
                changing and demanding environment.
Policies
Introduction:                      Department of Management Learning Objectives
                    1.   All management students will be encouraged to participate in relevant student
                         organizations supporting their interests. These include the Society for Human
                         Resource Management, the Academy, and other groups.

                    2.   All graduating students will have a working knowledge of the concepts of planning,
                         organizing, staffing, directing, and controlling commercial operations.

                    3.   All graduating students will be familiar with the major trends affecting
                         small and large business, international commerce and e-business.

                    4.   All graduating students will be able to synthesize the fundamental
                         elements of finance, accounting, business law, marketing, economics and
                         management in a manner which enables them to make effective decisions
                         at the corporate level.

                    5.   Students are also encouraged to join the Society for Human
                         Resource Management (SHRM). The cost to join SHRM is $35.00.
                         http://www.shrm.org/students/memberinfo.asp

Additional                                    STUDENT DISABILITY NOTICE:
information:    If you have a disability which may impair your ability to successfully complete this course,
                please let Student Support Services know during the first week of class. Students with
                medical, psychological, learning or other disabilities desiring academic adjustments,
                accommodations, or auxiliary aids will need to contact Student Support Services in Room
                205K, Sharwan Smith Center or phone (435) 586-7848. Student Support Services
                determines eligibility for and authorizes the provision of these services and aids.


Textbooks
Required        Human Resource Management, Robert L. Mathis and John H. Jackson, (2008), Twelfth
reading:        Edition, ISBN 10: 0324542755
Recommended HR Magazine, Business Week, Fortune, Forbes, and the Wall Street Journal
reading:
Course Requirements
Introduction:       1.   Read each chapter. The text also has learning objectives, chapter summaries, and
                         review and application questions for each chapter.

                    2.   Executive Summary Reports: 1 page typed reports based on assigned journal
                         articles on HRM. Seventeen will be required during the semester. These
                         reports will be reviews of journal articles assigned by the instructor. They will be
                         graded on content, organization, presentation, spelling, neatness, and grammar
                         and must be original.

                    3.   Complete all assignments in a timely fashion.

                    4.   Prepare for and take all exams. Quizzes/Exams may be taken only after all chapter
                         assignments covered on the exam have been completed.

Requirements:                                  PERFORMANCE EVALUATION

                Individual performance in this course will be evaluated based on your performance on the
                exams and the executive summary reports.
                EXAMS:
                There will be 17 quizzes/exams. You will be allotted 30 minutes to answer up to 30
                multiple choice and true/false questions – 60 seconds per question. You will not be allowed
                to take the exam more than once. You may use notes/text when taking the exam, but
                remember, you only have 30 minutes to complete the entire exam. All questions are
                randomly generated by the text bank system, so each student taking the course will be
                given different exam questions.

                GRADING:      Exams (60 points each)                                  75 %
                              Executive Summary Reports (20 points each)              25 %
                              Total (1360)                                           100 %

                Final Grades will be based on the following scale:

                        A 93-100%

                        A- 90-92%

                        B+ 87-89%

                        B 83-86%

                        B- 80-82%

                        C+ 77-79%

                        C 73-76%

                        C- 70-72%

                        D+ 67-69%

                        D 63-66

                        D-60-62 %
                       F below 60%.




Chapter 1
Lesson:         Changing Nature of Human Resource Management


Date:           Monday, August 25, 2008
Objectives or   After you have read this chapter, you should be able to:
Goals:
                    1. Define human capital and explain its importance.
                    2. Identify the seven categories of HR activities.
                    3. Describe how the major roles of HR management are being
                       transformed.
                    4. Discuss four challenges facing HR today.
                    5. Identify the purposes and uses of HR technology.
                    6. Discuss why ethical issues affect HR management.
                    7. Explain the key competencies needed by HR professionals and why
                       certification is important.
Readings:       Read Chapter 1 in the text.
                View Chapter 1 PowerPoint presentation.
Assignments:    Complete Assignment # 1 by 8/28/08 (11:00PM).
                Take the Chapter 1 Exam by the deadline 8/30/08 (11:00PM).




Chapter 2
Lesson:         Strategic HR Management and Planning
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                    1. Explain strategic HR management and how it is linked to
                      organizational strategies.
                    2. Discuss two possible contributors to competitive advantage and
                      how HR contributes to each.
                    3. Describe how legal, political, cultural, and economic factors affect
                      global HR management.
                    4. Define HR planning, and outline the HR planning process.
                    5. Describe the means for assessing the external and internal
                       environments of HR management.
                    6. Discuss several ways of managing a surplus and a shortage of
                       human resources.
                    7. Identify why HR metrics must consider both strategic and
                       operational HR measures.
Readings:       Study Chapter 2 in the text.
                View the Chapter 2 PowerPoint presentation.
Assignments:    Complete Assignment # 2 by 9/2/08 (11:00PM).

                Take the Chapter 2 exam by the deadline 9/3/08 (11:00).

Chapter 3
Lesson:         Organization/Individual Relations and Retention
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                    1.   Identify the changing nature of the psychological contract.
                    2.   Discuss how motivation is linked to individual performance.
                    3.   List the five major drivers of retention and activities related to them.
                    4.   Describe different kinds of absenteeism and turnover.
                    5.   Explain two ways to measure absenteeism and turnover.
                    6.   Outline the steps in managing retention.

Readings:       Study Chapter 3 in the text.
                View the Chapter 3 PowerPoint presentation.
Assignments:    Complete Assignment # 3 by 9/6/08
                Take the Chapter 3 exam by the deadline 9/7/08 (11:00PM).
Chapter 4
Lesson:         Legal Framework of Equal Employment
Date:           Monday,
Objectives or
Goals:          After you have read this chapter, you should be able to:

                         1.   Explain four basic EEO concepts.
                         2.   Describe key provisions in Title VII of the Civil Rights Act of 1964 and 1991.
                         3.   Indicate important requirements of four other key EEO-related laws.
                         4.   Discuss the two general approaches for complying with the 1978 Uniform
                              Guidelines on Employee Selection Procedures.
                         5.   Identify typical EEO enforcement and compliance requirements.
Readings:       Study Chapter 4 in the text.
                View the Chapter 4 PowerPoint presentation.
Assignments:    Complete Assignment # 4 by 9/11/08 (11:00PM).
                Take the Chapter 4 exam by the deadline 9/12/08 (11:00PM).


Chapter 5
Lesson:         Managing Equal employment and Diversity
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                         1.   Discuss racial/ethnic discrimination concerns involved with
                                      harassment and language issues.
                         2.   Describe how women are affected by pay, job assignment, and
                              career issues in organizations.
                         3.    Describe the two types of sexual harassment and how
                              employers should respond to sexual harassment complaints.
                         4.   Identify two means that organizations are using to deal with
                              the aging of their workforces.
                         5.    Discuss how reasonable accommodation is made when
                              managing individuals with disabilities and differing religious
                              beliefs.
                         6.     Evaluate several arguments supporting and opposing
                              affirmative action.
                         7.    Define diversity management, and discuss why diversity
                              training is important.
Readings:       Study Chapter 5 in the text.
                View the Chapter 5 PowerPoint presentation.
Assignments:    Complete Assignment # 5 by 9/18/08 (11:00PM).
                Take the Chapter 5 exam by the deadline 9/19/08 (11:00PM).

Chapter 6
Lesson:         Jobs and Job Analysis
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                       1.   Discuss workflow analysis and business process re-engineering as
                            approaches to organizational work.
                       2.   Define job design and identify five design characteristics for jobs.
                       3.   Explain how work schedules and telework can change jobs and
                            work.
                       4.   Describe job analysis and the stages and methods used in the
                            process.
                       5.   Identify both behavioral and legal aspects of job analysis.
                       6.   Identify the components of job descriptions.



Readings:       Study Chapter 6 in the text.
                View the Chapter 6 PowerPoint presentation.
Assignments:    Complete Assignment # 6 by 9/25/08 (11:00PM).
                Take the Chapter 6 exam by the deadline 9/26/08 (11:00PM).




Chapter 7
Lesson:         Recruiting in Labor Markets
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                       1.   Identify different ways that labor markets can be identified and
                            approached.
                       2.   Discuss the advantages and disadvantages of internal and
                            external recruiting.
                       3.    Specify three internal sources for recruiting and issues
                             associated with their use.
                       4.    List and briefly discuss five external recruiting sources.
                       5.    Explain why Internet recruiting has grown and how employers
                             are conducting it.
                       6.    Discuss three factors to consider when evaluating recruiting
                             efforts.

Readings:       Study Chapter 7 in the text.
                View the Chapter 7 PowerPoint presentation.
Assignments:    Complete Assignment # 7 by 10/2/08 (11:00PM).
                Take the Chapter 7 exam by the deadline 10/3/08 (11:00PM).

Chapter 8
Lesson:         Selecting Human Resources
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                       1.   Discuss how validity and reliability are related to selection.
                       2.      Diagram the sequence of a typical selection process.
                       3.      Explain the importance of realistic job previews and application screening
                               efforts to the selection process.
                       4.      Identify three types of selection tests and legal concerns about their
                               uses.
                       5.       Discuss several types of selection interviews and some key considerations
                               when conducting these interviews.
                       6.      Explain how legal concerns affect background investigations of applicants
                               and use of medical examinations in the selection process.
                       7.      Describe the major issues to be considered when selecting candidates for
                               global assignments.
Readings:       Study Chapter 8 in the text.
                View the Chapter 8 PowerPoint presentation.
Assignments:    Complete Assignment # 8 by 10/08/08 (11:00PM).
                Take the Chapter 8 exam by the deadline 10/10/08 (11:00PM).


Chapter 9
Lesson:         Training Human Resources
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                          1.   Define training and discuss why a strategic approach is
                               important.
                          2.   Discuss the four phases of the training process.
                          3.   Identify three types of analyses used to determine training
                               needs.
                          4.   Explain different means of internal and external training
                               delivery.
                          5.   Describe the importance of e-learning as part of current
                               training efforts.
                          6.   Give an example for each of the four levels of training
                               evaluation.
Readings:       Study Chapter 9 in the text.
                View the Chapter 9 PowerPoint presentation.
Assignments:    Take the Chapter 9 exam by the deadline 10/17/08 (11:00PM).

                There is not Executive Summary Assignment for Chapter 9.

Chapter 10
Lesson:         Talent Management and Development
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                          1.   Identify the importance of talent management and
                                discuss two issues it addresses.
                          2.   Differentiate between organization-centered and
                                individual-centered career planning.
                          3.   Discuss three career issues that organizations and
                                employees face.
                          4.   List options for development needs analyses.
                          5.   Identify several management development
                                methods.
                          6.   Explain what succession planning is and its components.
Readings:       Study Chapter 10 in the text.
                View the Chapter 10 PowerPoint presentation.
Assignments:    Take the Chapter 10 exam by the deadline 10/24/08 (11:00PM).

                There is no Executive Summary Assignment for Chapter 10.

Chapter 11
Lesson:         Performance Management and Appraisal

                After you have read this chapter, you should be able to:


Date:           Monday,
Objectives or             1.   Identify the components of performance management
Goals:                         systems.
                          2.   Distinguish between performance management and
                               performance appraisal.
                          3.   Explain the administrative and developmental uses of
                               performance appraisal.
                          4.   Describe the advantages and disadvantages of
                               multisource (360O) appraisals.
                          5.   Discuss the importance of training managers and employees
                               about performance appraisal, and give examples of several
                               rater errors.
                          6.   Identify several concerns about appraisal feedback and ways
                               to make it more effective.
Readings:       Study Chapter 11 in the text.
                View the Chapter 11 PowerPoint presentation.
Assignments:    Complete Assignment # 11 by 10/29/08 (11:00PM).
                Take the Chapter 11 exam by the deadline 10/31/08 (11:00PM).


Chapter 12
Lesson:         Total Rewards and Compensation
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                          1.    Identify the three general components of total rewards and
                                 examples of each.
                          2.    Discuss four compensation system design issues.
                          3.    List the basic provisions of the Fair Labor Standards Act
                                 (FLSA).
                          4.    Outline the process of building a base pay system.
                          5.    Describe the two means of valuing jobs.
                          6.    Explain two ways individual pay increases are
                                 determined.
Readings:       Study Chapter 12 in the text.
                View the Chapter 12 Power Point Presentation.
Assignments:    Complete Assignment # 12 by 11/05/08 (11:00PM).
                Take the Chapter 12 exam by the deadline 11/07/08 (11:00PM).

Chapter 13
Lesson:         Variable Pay and Executive Compensation
Date:           Monday,
Objectives or   After you have read this chapter, you should be able to:
Goals:
                          1.    Define variable pay and identify three elements of successful pay-
                                for-performance plans.
                         2.      Discuss three types of individual incentives.
                         3.     Identify key concerns that must be addressed when designing
                                 group/team variable pay plans.
                         4.     Discuss why profit sharing and employee stock ownership are
                                 common organizational incentive plans.
                         5.     Explain three ways that sales employees are typically
                                 compensated.
                         6.     Identify the components of executive compensation and discuss
                                 criticisms of the executive compensation levels.
Readings:       Study Chapter 13 in the text.
                View the Chapter 13 PowerPoint presentation.
Assignments:    Complete Assignment # 13 by 11/13/08 (11:00PM).
                Take the Chapter 13 exam by the deadline 11/14/08 (11:00PM).

Chapter 14

Lesson:          Managing Employee Benefits
Date:            Monday,
Objectives or    After you have read this chapter, you should be able to:
Goals:
                              1. Define a benefit and identify four strategic benefits
                                 considerations.
                              2. Summarize why benefits management and communications
                                 efforts are important.
                              3. Distinguish between mandated and voluntary benefits
                                 and      list three examples of each.
                              4. Explain the importance of managing the costs of
                                 health          benefits and identify some methods of doing
                                 so.
                              5. Discuss the shift of retirement plans from defined-benefit
                                 to defined-contribution and cash balance programs.
                              6. Describe the growth of financial, family-oriented and time-
                                 off benefits and their importance to many employees.
Readings:        Study Chapter 14 in the text.
                 View the Chapter 14 PowerPoint presentation.
Assignments:     Complete Assignment# 14 by 11/19/08 (11:00PM).
                 Take the Chapter 14 exam by the deadline 11/21/08 (11:00PM).

Chapter 15

Lesson:                Risk Management and Worker Protection
Date:                  Monday,
Objectives or Goals:   After you have read this chapter, you should be able to:

                              1. Identify the components of risk management.
                              2. Discuss three legal areas affecting safety and health.
                              3. Identify the basic provisions of the Occupational Safety and
                                 Health Act of 1970 and recordkeeping and inspection
                                 requirements.
                              4. Discuss the activities that constitute effective safety
                                 management.
                              5. List three workplace health issues and how employers are
                                 responding to them.
                              6. Explain workplace violence as a security issue and describe
                                 some components of an effective security program.
                              7. Describe the nature and importance of disaster preparation
                                 and recovery planning for HR.
Readings:             Study Chapter 15 in the text.
                      View the Chapter 15 PowerPoint presentation.
Assignments:          Complete Assignment # 15 by 11/26/08 (11:00PM).
                      Take the Chapter 15 exam by the deadline 11/28/08 (11:00PM).

Chapter 16

Lesson:          Employee Rights and Responsibilities
Date:            Monday,
Objectives or    After you have read this chapter, you should be able to:
Goals:
                            1.     Explain the difference between statutory rights and
                                 contractual rights.
                            2.     Define employment-at-will and discuss how wrongful
                                 discharge,     just   cause,    and    due    process   are
                                 interrelated.
                            3.    Identify employee rights associated with free speech and
                                 access to employee records.
                            4.    Discuss issues associated with workplace monitoring,
                                 employer investigations, and drug testing.
                            5.    List elements to consider when developing an employee
                                 handbook.
                            6.   Differentiate between the positive approach and progressive
                                 approach to discipline.
Readings:        Study Chapter 16 in the text.
                 View the Chapter 16 PowerPoint presentation.
Assignments:     Complete Assignment # 16 by 12/03/08 (11:00PM).
                 Take the Chapter 16 exam by the deadline 12/05/08 (11:00PM).

Chapter 17

Lesson:           Union/Management Relations
Date:             Monday,
Objectives or     After you have read this chapter, you should be able to:
Goals:
                            1. Describe what a union is and explain why employees join and
                               employers resist unions.

                            2. Identify several reasons for the decline in union
                               membership.
                            3. Explain the acts that compose the National Labor Code.
                            4. Discuss the stages of the unionization process.
                            5. Describe the typical collective bargaining process.
                            6. Define grievance and identify the stages in a grievance
                               procedure.



Readings:         Study Chapter 17 in the text.
                  View the Chapter 17 PowerPoint presentation.
Assignments:      Complete Assignment 17 by 12/11/08 (11:00PM).
                  Take the Chapter 17 exam by the deadline 12/12/08 (11:00PM).


          Executive Summary Reading List
1.    Wells, Susan (2007). “Are You Too Family Friendly?”, HRMagazine, October, Vol. 52, No.
      10, pp. 35-39.
2.    Janove, Jathan (2006). “A Sorry Strategy”, HR Magazine, March, Vol. 51, No. 3, pp. 127-132.

3.    Tyler, Kathryn (2007). “Mediating a Better Outcome”, HRMagazine, November, Vol. 52, No. 9, pp.
      63-66.

4.    Janove, Jathan (2006). “Retaliation Nation”, HRMagazine, October, Vol. 51. No. 10, pp. 63-67.

5.    Hansen, Fay (2003). “Diversity’s Business Case Doesn’t Add Up”, Workforce Management,
      Downloaded 4/3/05 from     http://www.workforce.com/section/11/feature/23/42/49/

6.    Ladika, Susan (2006). "The Brain Race", HRMagazine, Vol. 51, No. 4, April, pp. 68-74.

7.    Babcock, Pamela (2003). “Spotting Lies”, HRMagazine, October, Vol. 48, No. 10, pp. 46-52.

8.    Tyler, Kathryn, (2008). “Generation Gaps”, HRMagazine, January, Vol. 53, No. 1, pp. 69-73.

9.    Tyler, Kathryn (2005). "Performance Art", HRMagazine, Vol. 50, No. 8, August, pp. 58-63.

10.   Rafter, Michelle V. (2005). “Welcome to the Club”, Workforce  Management, April,
      downloaded 4/26/05,
      http://www.workforce.com/section/02/feature/24/00/24/index_printer.html

11.   Tyler, Kathryn (2006). “Going Green”, HRMagazine, October, Vol. 51, No. 10, pp. 99-104.

12.   Sammer, Joanne (2007). “Tell Them About It”. HRMagazine, November, Vol. 52, No. 11, pp. 73-
      76.

13.   Babcock, Pamela (2005). "Safety Consciousness", HRMagazine, July, pp. 67-70.

14.   Alvarez, Francis P. & Soltis, Michael J. (2006). "Preventive Medicine",   HRMagazine, January,

      Vol. 51, No. 1, pp. 105-109.

15.   Cadrain, Diane (2007). “California, The Bellwether”, HRMagazine, December, Vol. 52, No. 12, pp.
      42-46.

16.   Segal, Jonathan (1996). “Keeping Norma Rae at Bay”, HRMagazine, August, Vol. 41, No. 8, pp.
      111-116.

17.   Grossman, Robert F. (2008). “Reorganized Labor”, HRMagazine, January, Vol. 53, No. 1, pp. 36-
      41.

								
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