5 Winning Ways to Work With Business_

5 Winning Ways to Work With Business! Department of Labor Employer Forum Presented By: Olivia Biggs Senior Manager of Government Programs CVS/pharmacy Outcomes  To gain a better insight into ways of understanding the business culture in order to provide quality service  To learn how to maximize opportunities to establish winning partnership within the business community Two Very Important Questions!  What resources, skills and opportunities do I have to offer which will motivate the employer to develop a working relationship?  What resources and opportunities does the business have to offer our program which will motivate me to entertain a working relationship? 5 Winning Ways to Work With Employers  Understand the Significance of Organization Culture Emphasize Employer Considerations   Build and Do Not Break Employer Trust Drive Employer Bottom Line Services   Understand and Maximize Opportunities to Meet Employer Needs 5  Ways to Gain Insight into Organizational Culture Discover and understand the culture of an organization in order to customize services to meet the need of the employer Learn and apply the definition of organization culture. Organizational culture is a system of shared values(What is important) and beliefs (How things are done) that relate to an organization’s people, structures, and control systems to produce norms. (Uttal, 1983)  5   Ways to Gain Insight into Organizational Culture Recognize that culture gives a sense of what counts Explore organization culture by reading available literature, including annual reports, mission statements, newsletters, newspapers reports etc. 5 Employer Considerations  How much is it going to cost in terms of time effort and resources? How profitable will the exchange be for business?   What opportunities exist for community outreach? How reliable is the job developer? Does the working with the program fit or expand the organizations mission statement?   5 Ways to Build Employer Trust  Be absolutely clear and specific about what you want and expect from the employer Present employer options in the beginning and how to proceed at the end Communicate shared values Ask questions about factors that effect business Provide information willingly and openly     5 Ways To Break Employer Trust   Refer unqualified or unprepared candidates Advise candidates not to disclose pertinent information  Take advantage of opportunities to meet referral goals Neglect to follow-thru on candidate referrals   Change or shift business – driven focus 5 Meaningful Employer Bottom Lines • The Bottom Line of Community • The Bottom Line of Favorable Publicity • The Bottom Line of Quality Work Life • The Bottom Line of Purpose and Meaning • The Bottom Line of Expansion 5  Ways that Employers Want to Utilize Bottom Line Services Save time and money on recruitment cost Attract and retain quality candidates   Attract favorable publicity Increase customer base and solve a problem Improve reputation in the community   5 Key Ideas About Working With Business  Ask good questions Listen to understand employer needs   Employers have more than one bottom-line Inspire employer confidence to work with you Be sure to use information to customize services  