Basic Business Principles

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Top 10 basic business Principles

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TOP 10BBP Greg Fisher THE ART OF BUSINESS TOP 10BBP THE TOP TEN BASIC BUSINESS PRICIPLES www.fisherg.blogspot.com gregcfisher@gmail.com TOP 10BBP 1. Decide what you do (and what you don’t do) TOP 10BBP 1. Decide what you do (and what you don’t do) • “Broaden your vision but narrow your focus” • Strategy is about making choices TOP 10BBP 2. Decide who you serve (and focus on them intensely) TOP 10BBP 2. Decide who you serve (and focus on them intensely) • You can’t be everything to everyone so at least be something to someone • GIBS TOP 10BBP 3. Decide what makes you different (and do it) TOP 10BBP 3. Decide what makes you different (and do it) TOP 10BBP 3. Decide what makes you different (and do it) "Whatever you do, don't play it safe. Don't do things the way they've always been done. Don't try to fit the system. If you do what's expected of you, you'll never accomplish more than others expect.” Howard Schultz - Starbucks TOP 10BBP 3. Decide what makes you different (and do it) “Think Different” … Apple Computers TOP 10BBP 4. Manage cash flow (very closely) TOP 10BBP 4. Manage cash flow (very closely) • “Your bank balance is your truth” – monitor it; know it; respond to it. • Entrepreneurial happiness = a positive cash flow TOP 10BBP 5. Manage employees (incentivise them for success) TOP 10BBP 5. Manage employees (incentivise them for success) “Take away my people, but leave my factories, and soon grass will grow on the factory floors. Take away my factories, but leave my people, and soon we will have a new and better factory.” -- Andrew Carnegie TOP 10BBP 6. Manage customer expectations (under promise and over deliver) TOP 10BBP 6. Manage customer expectations (under promise and over deliver) • The surprise • The comeback • The sharing TOP 10BBP 7. Set goals (and go after them) TOP 10BBP 7. Set goals (and go after them) • “The future you see is the future you get.” -- Robert G Allen TOP 10BBP 8. Expose yourself (tell the market what you do) TOP 10BBP 8. Expose yourself (tell the market what you do) TOP 10BBP 9. Persevere (through the tough times) TOP 10BBP 9. Persevere (through the tough times) • Branson £3,000,000 down TOP 10BBP 9. Persevere (through the tough times) “There is a very, very, very fine line between success and failure …. it is about being constantly hammered and coming back from the hard times and low moments.” -- Robbie Brozin, Nandos John West… TOP 10BBP 10. Always maintain your integrity (in everything you do) TOP 10BBP 1. 2. 3. 4. 5. 6. THE ART OF BUSINESS Decide what you do (and what you don’t do) Decide who you serve (and focus on them intensely) Decide what makes you different (and do it) Manage cash flow (very closely) Manage employees (incentivise them for success) Manage customer expectations (under promise and over deliver) 7. Set goals (and go after them) 8. Expose yourself (tell the market what you do) 9. Persevere (through the tough times) 10. Always maintain your integrity (in everything you do) TOP 10BBP THE ART OF BUSINESS Greg Fisher www.fisherg.blogspot.com gregcfisher@gmail.com

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