VIEWS: 4 PAGES: 2 CATEGORY: Engineering & Energy POSTED ON: 6/11/2010
Now it's more important than ever for homeowners to choose a professional remodeling contractor. Members across the country have said that they're losing projects to the neighbor's sister's husband's uncle, who was laid off from his job and is "kind of handy," so he's going to rewire the master bedroom or install the new kitchen cabinets or bathroom sink.
R E A DER COMMENTS Letters with a code of ethics and that there is a griev- You have really expanded your image. Please ance procedure available to homeowners. keep this up. To NARI, the myth of the remodeler being — Robert Johnson, Architect unprofessional, unscrupulous and unreliable was the 800-pound gorilla in the room, and the Dear Editor: to the best course of action was to acknowledge it and position the NARI remodeler as the consum- mate professional. The Better Homes & Gardens Enthusiast Panel agreed. This month’s QR cover (March 2009, “Restoring Mies Modern Icon”) looked interest- ing enough for me to Editor not toss it — William E. Carter, CR, CKBR in the pile NARI National President of “file with the Patrick O’Toole’s response: other mags” As a member of the NARI marketing commit- and flip The ‘Missing tee, I believe NARI’s “Missing Remodeler” cam- paign is 100 percent right on target. through it. I’m joking. Remodeler’ I have followed the progress of NARI’s con- sumer campaign very closely and agree that it is Seriously I love the Phenomenon the right message at the right time. My passing reference in the editorial was one that the tempo- cover! Dear Editor: rary slowdown in the economy would more than — Michael Anschel, Principal This is in response to Patrick O’Toole’s likely make our readers a lot more responsive and Otogawa-Anschel Design-Build, LLC editorial, “Make Your Phone Ring,” in the available to customers than they had been in the February 2009 issue, and the notion that the recent past. Dear Editor, “missing remodeler” will
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