[Fred Buettner Jr.] believes acquiring PrintPoint is the single best investment he's made in his business in its 24-year history, due to the software's outstanding ability to automate business functions and catch mistakes before they're made. "And if you need any support at all, you just call them and they take care of you in real time during that call," he adds. "They're very good that way. It's excellent customer care."
process & workflow Estimable Assistance By Jeffrey Steele Another key benefit has been greatly enhanced opera- tional reporting, which has helped cut effort and money. “I There’s no question estimating software can stay at my desk all day and still know what’s going on in has made life immeasurably easier, more efficient and more terms of sales, production and design and accounts receiv- profitable for wide-format print professionals everywhere. able,” Boatright says. “It has allowed us to keep track of our But when it comes to choosing estimating software, costs and cut down on waste drastically. It made us really every shop is different. Some want estimating functions and examine our pricing, based on material usage and waste. not a whole lot more, while others seek software solutions “[Cyrious Control was] hands down the best product we that can provide total shop management capabilities, from found for the money.” estimating to accounting, inventory control, sales tracking, Also benefiting from Cyrious Control is SignTex production management, and marketing. Imaging, a shop that produces billboards, banners, and stadi- um graphics in the Houston suburb of Tombal, TX. General Cyrious Control manager Terri Kline used Cyrious Control at FastSigns, her Cyrious Control software is the choice of Digitech previous employer, and brought it over to SignTex in April Graphics Group, a Lakeland, 2008, two months before the shop began using it. FL shop specializing in wide- Currently, Cyrious Control is being used at SignTex format products from trade Imaging only for estimating. But the shop is “now getting show displays and graphics into the production terminals of the software,” Kline says, to vehicle wraps, wall murals, and likely will begin using the product for bookkeeping and environmental graphics, and standard wide-format posters. billing functions as well. General manager Jay Boatright selected the software for “I liked the ease of it,” Kline notes of her decision its total shop management program. “We were looking to to recommend Cyrious to her new employer at SignTex consolidate three software tools into one,” he recalls of the Imaging. “It covers everything. It asks all the right ques- decision reached 15 months ago. “The three were estimating tions, so you don’t forget to ask customers the questions you and quoting, accounts payable and production management.” need to ask, and don’t forget to enter the right information.” In addition to providing those capabilities, the software The previous software SignTex Imaging used was “ter- also aids Digitech in sales tracking and marketing. Boatright rible,” Kline recalls. It lacked security features to prevent reports that until they began using the software, he and his unauthorized users from tapping into the program and colleagues didn’t realize exactly how they would be able to entering changes that no one could track. By contrast, use the data the software gathered. “Now we have a great Cyrious Control requires all users to have passwords to wealth of data on our clients and potential clients, which we enter the software program. “It will log the activity if you can use for more efficient marketing,” he says. withdraw or deposit money in
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