RETAINING CLIENTS IN TOUGH TIMES by ProQuest

VIEWS: 10 PAGES: 6

These are certainly times of challenge, and that is especially true in Florida, where the insurance market has been buffeted by the winds of change -- both figuratively and literally. For an agency whose largest specialty is construction throughout Florida, these were definitely challenging times. That's just when the construction companies that are doing business with the independent agency, Frank H Furman Inc, in Pompano Beach, FL, confirmed what a strong business partner they have in the Furman Agency. True to its philosophy to proactively develop and manage risk management strategies and disciplines to protect its clients' balance sheet, the agency has been working assiduously with its large book of construction clients, helping them to enhance their bottom line in a very brutal construction market. Frank H Furman Inc is a perfect example of what an agency can become when it strives to become a trusted adviser for its clients.

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