Effective Supervisory Practices by ProQuest

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The same skills apply to organizations as to the playing field or the concert hall: you are the director of your team. Effective coaches are able to pinpoint the reason for performance problems - for example, lack of ability versus lack of resources or lack of information - and give employees whatever tools they need to get the job done well. Source: "Coaching, Counseling, and Mentoring," Effective Supervisory Practices, Fourth Edition. 2005, published by ICMA Washington, D.C. (For Information on this book, visit bookstore.icma.org.)

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